Question about HP Officejet Pro K5400 All-In-One InkJet Printer
This problem began about 13 months after I bought the printer. If I don't print something every day on my OfficeJet Pro K5400 it reports that the Black Yellow printhead is bad, so when I get to my office on Monday morning and turn on the printer this always happens. The first two times I assumed it was the printhead and replaced it. Then I found that if I remove the printhead and turn off the printer and then turn it back on and reinsert the print head and then turn it off again and then back on it will work fine and the print head health in the toolbox then will show as good. Sometimes I have to repeat the whole procedure - especially if there has been a really hot day during the weekend. This is a real pain and HP had not answer except to pay for a service call. I have been doing this for months - it is a real pain. Anyone else had this? Cleaning the contacts, etc don't help, by the way.
Remove the Printhead and clean the contacts on the back of the printhead and also in the where the printhead mounts.
Try leaving the printer turned on over the weekend as the fault maybe caused by the ink drying out.
Posted on Dec 08, 2009
Is the printer in direct sun light? If so try move it. try to put the printer in a colder place just to test it. My professional opinion is the you should get a color laser you will not have that kind of problems.
Posted on Jun 22, 2009
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Posted on Jan 02, 2017
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