Question about HP LaserJet P2015n Printer
The paperjam & toner empty light comes on after power-on - the printer seems to do the engine check warmup - but i cant even get the printer to do a self test on any other print for that sake - What can I do!?
You need to remove the left side panel. there is a hole in which you can find a button. press and hold this button as you plug in the power chord and turn on the printer. if all is well, the printer will print one or more pages with nothing but horizontal lines. this is the engine test. if this works, you need to turn it off and back on again. if the problem returns, it means that your formatter PCB is broken (this is the printed board behind the left side panel you removed) and needs to be replaced.
Posted on Jun 22, 2009
Here's the troubleshooting steps I'd recommend for this:
1. Replace toner cartridge
2. Check the paper path for small scraps of paper. When someone gets a paper jam, sometimes they yank on the paper and tear it to clear the jam. It only takes a scrap of paper smaller than a dime to create a jam error. Remove the toner cartridge and pull up the registration assembly flap (it should have a small green handle to lift it up for this reason); use a flashlight to see in. What you're looking for is usually near the edges of the rollers or gear assemblies.
3. Check the fuser.
It's too difficult to explain how to do that here, but the instructions of how to do all of this is in the Service Manual. That you can download for free in a multi-part RAR file at the following link:
I use WinRAR to open these files.
Posted on Jun 22, 2009
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Posted on Jan 02, 2017
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