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13.02.00 intermittent error recent maint. kit. Only got error from tray 2 also had couple 13.20.00

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2 Answers

HP 2420n printer


When you put paper, does it recognize that paper is inserted?

Mar 19, 2008 | HP LaserJet 2420n Printer

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Hp laserjet m3035 mfp does not take up the paper squeaks and reports paper jam - no papaer is jammed


Hello,

The most common cause of this type of Phantom paper jam is worn pickup rollers and separation pads in the paper trays. When these rollers get worn the gripping surface can not grab the paper correctly so no paper is fed into the printer and the printer gives the paper jam error. The rollers are very easy to replace, it takes about 20 minutes total. Here is a link to more information about the roller maint kit:

www.ccl-la.com/catalog/product_info.php?products_id=172

Mar 18, 2013 | HP LaserJet M3035 MFP Printer

1 Answer

Machine error. unplug and call brother


unplug the machine for 15 to 20 minutes then try again. If not then within 2 seconds hit the keys in this order:
Menu-2-8-6-4-* (star key to left of 0) this may take a couple of attempts, but you will know when you are there because the lights will start flashing.
"maint. mode" then hit:
9-1-"set
and finally 9-9-"set"
this should clear up the error message if there is not a problem with the fuser unit.

May 07, 2010 | Brother MFC-8860DN Printer

1 Answer

I have a Xerox 8500 DN and it is not recognizing the maintainence kit, have tried compatible and OEM Xerox kits but can not get to identify. on troubleshooting Test: 57 Drum Maint. Kit :Ck DM contact...


The maintenance kit needs to touch contacts to reset it.

There is a camshaft 020K14800 which may be cracked and therefore doesn't position these contacts. I suggest replacing this.

Whit
Item, Inc.

Nov 16, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Machine says "unplug and call brother


unplug the machine for 15 to 20 minutes then try again. If not then within 2 seconds hit the keys in this order:
Menu-2-8-6-4-* (star key to left of 0) this may take a couple of attempts, but you will know when you are there because the lights will start flashing.
"maint. mode" then hit:
9-1-"set
and finally 9-9-"set"
this should clear up the error message if there is not a problem with the fuser unit.

Jun 24, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Lift lid to continue printing


OK, Based on the information provided I think I can offer a solution. They are getting open and close top cover and the unit will print a few pages and stop. I will assume the machine is indicating paper jam (although not confirmed) and no paper is in the machine. A maint. kit was recently installed.
The problem is likely the separation clutch.
The clutch is located in the paper tray (tray 2 and tray 3 if installed) just to the right of the roller.
Heres the test:
Remove the roller and the clutch. The clutch will slide off the shaft after the roller is removed.
reinstall the roller.
Run a paper path test for the tray you removed the clutch from or just print something multi pages.
If the machine prints more then the few pages at a time without giving the error we have solved the problem.
You need a Sep. Clutch.

NOW PAY ATTENTION:
You may get a jam error printing without the clutch installed BUT there will be paper in the printer. This is because without the clutch the machine may feed more than one sheet at a time. but if the paper is making it into the machine the clutch is the issue.
Hope this helps

Mar 20, 2009 | HP Office Equipment & Supplies

2 Answers

HP 2420n


Hey there. here is a link with the service manual.
If U can't find how, ask me.

http://www.qhaclaims.com/ftp/TEMP/LaserJet%202410%202420%20and%202430%20SM.pdf

Mar 19, 2008 | HP LaserJet 2420n Printer

2 Answers

HP 2420 Tray 2 Open or Empty


Needs feed roller replaced, you can see it when you remove cassette and look up, they wear and tray one uses a diiferent feed roller hence it still works. Cleaning the roller (rag with a little metho) sometimes helps but it should be replaced otherwise it will return.

Nov 08, 2007 | HP LaserJet 2420 Printer

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