Question about Retail Supplies
1 of 2 print heads (thermal) not printing
Posted by Anonymous on
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Royal alpha 601 sc cash register
Hmm. That is almost NEVER a paper problem, so forget about that.
It is always difficult to diagnose head problems without seeing the machine.
It can be a dirty thermal head, but that's not common unless something has been spilled on it. If you want to try cleaning the head, open the printer, and find the head. It is usually a small aluminium block that clamps against the paper when the printer is closed. it will always sit against the front of the paper. On that block, you will see tiny lines all very close together. They go to a connector at one end, and a thin black line at the top of the head. Wipe this black line firmly with a dry cotton bud.
Here is a picture of a thermal head:
Just above the light brown strip, you can just see the black line. This is what you would rub clean.
Otherwise, make sure the paper is clamping hard against the head while closed. If the clamp is not pressing with the same force at both ends of the head, then you will miss some printing. Try pressing against the back of the paper at the head while it prints, and see if it prints any more than before, then you know if your'e on the right track.
Hope this helps.
Posted on Aug 18, 2008
SOURCE: Thermal print head repair
I have an Evolis Pebble 4 Printer. We use this machine to Print at leat 2000 cards a day.
We would like to know from where OEM Printheads for this machine can be procured as the
cost of the originals is too hgh?
Posted on Nov 13, 2008
OfficeMax and Office Depot may have them.
Storemont (online) has the Royal Alpha 601 ($6.49): http://www.stormont.basics.com/product.asp?dp=2098041&f=
Posted on Sep 22, 2009
I find that a lot of serial to usb or parallel to usb converters do not work due to the fact you can't get bidirectional communication. In every case I have dealt with, the resolution was a dedicated port card to physically install a parallel or serial port in the system.
Posted on Jan 26, 2010
Tips for a great answer:
Dec 23, 2015 | Royal 29445B Alpha 9500ML Cash Register
Apr 15, 2015 | Sharp Royal Alpha 9155SC Cash Register
Apr 07, 2015 | Royal Alpha 710ML Cash Register
Nov 24, 2013 | Royal Office Equipment & Supplies
May 12, 2012 | Royal 29043x Alpha 1000 Ml Cash Register
May 29, 2011 | Office Equipment & Supplies
Mar 02, 2010 | Office Equipment & Supplies
Jun 28, 2009 | Royal Office Equipment & Supplies
Aug 18, 2008 | Casio Parts Cash Register PC Desktop
55 people viewed this question
Usually answered in minutes!