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Printer picking up multiple sheets - Samsung Office Equipment & Supplies

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Nitrotrike
  • 589 Answers

SOURCE: Dell P1500 Laser Printer

You need to replace the separation pad. This printer is made by Lexmark, so parts are available through many vendors. The part number for the pad is 56P0691. You can google the part number to find a vendor closest to you for the best shipping charges. It is relatively easy to replace. Good luck.

Posted on Jul 30, 2009

Evildice
  • 217 Answers

SOURCE: my printer pulls multiple sheets at once.

Hello,
yo have to:
1. Clear paper pick up roller whit wet cloth or alcohol
2. Clear separation pad (located under pick up roller) using same way as pick up roller.
Good luck

Posted on Jun 21, 2010

SOURCE: Printer picks up multiple sheets to print on when

Clean the separation pad and pick up roller, use cotton and alcohol. Reinstall the driver and set as default setting.

Posted on Oct 03, 2010

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Hello,
yo have to:
1. Clear paper pick up roller whit wet cloth or alcohol
2. Clear separation pad (located under pick up roller) using same way as pick up roller.
Good luck

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Frankly speaking, this problem exists and printer companies always have denied this. What I think from my experience that there is some engineering problem with all these printer, in the way paper is fed in.Still I give some solution which HP's site suggests. See if it works in your case:
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Issue Multiple pages feed through the printer when printing. Solution If the printer is picking up multiple sheets of paper, follow the recommendations below:
  • Keep more than 10 sheets in the In tray.
  • Ensure media is not loaded too far and extending past the In tray.
  • Store all media in a dry, cool place. Humid climates will see this issue more often.
  • Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
  1. Remove the media from the In tray.
  2. Fan the edges, re-square the media, and reload the media properly into the In tray.
  3. Slide the paper width guide to the right until it stops at the edge of the media, then push the paper length guide towards the paper until it stops.

  4. NOTE: Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door. Remove the rear-access door (if applicable) and clean the internal rubber rollers with a soft lintfree cloth moistened with distilled water. Wait until the rubber rollers dry and replace the rear access door.
  5. Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
  6. If this issue still persists, try a different type of paper.
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=gb&dlc=en&docname=c00190540
Please rate me appropriately if you are satisfied with my answer,in case, if you want any clarification please get back to me.

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Hp photosmart pro B9180 does not sense paper


Hello sir; You need to clean paper pick up roller, and rubber pad(right underneath the roller) as well as paper sensor.

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That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)



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1 Answer

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without some information about the kind of printer and the weight/thickness of the paper, try to supply more information in a comment if you can, this is a generic answer.
many printers have a paper thickness adjustment that helps ensure that only one sheet is picked up at a time, and that the sheet feeds accurately,
if two or more sheets are picked up there are jams as multiple sheets do not feed well, and may not even get out of the paper tray. If the printer is set for a thicker paper, the lead edge of thinner sheets may miss its aimed path and wrap around guides or rollers, jamming.
The makers web page, or the user guide if you still have it, often have FAQ on paper jams,

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Change the D roller AND the cork block (paper separator pad assy.) If either are worn it can pick multiple sheets.

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