Question about Cell Phones
Posted on May 06, 2014
Please try the ff:
Perform a Soft Reset
Step 1 Press and hold the power button for 10 to 20 seconds.
Step 2 Release the power button and tap the "Power Off" option under the "Device Options" menu that appears. Tap "OK" to initiate the shutdown.
Step 3 Press the power button again to restart the device.
Perform a Hard (Master) Reset
Step 1 Tap the "Menu" key from the home screen and then tap "Settings."
Step 2 Go to "Privacy" and tap "Factory Data Reset" to review the Factory Data Reset information.
Step 3 Review the Factory Reset options. Place a check next to "Format USB Storage" to clear your device of user data, such as music, pictures and other account settings.
Step 4 Review the disclaimer and verify your changes before tapping "Reset phone."
Step 5 Tap the "Erase Everything" or "Yes" buttons to confirm the reset the phone to factory settings. The device initiates the restoration process to the original factory configuration.
Perform an Alternative Soft Reset
Step 1 Power off the phone. If the phone does not turn off, remove the back cover of the phone and take out the battery. Wait between 10 and 30 seconds and then replace both the battery and the cover to restart the device.
Step 2 Simultaneously hold down the power/lock keys.
Step 3 Release the keys when the Android screen appears.
Posted on May 06, 2014
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Posted on Jan 02, 2017
SOURCE: forgot my security key
If it was not changed you should still be able to use the default 12345.
To format the phone, completely delete everything and restore it to factory. From the main screen dial, *#7370# and enter the security code. Again remember this will delete everything from the phone. So if there is anything that you would like to save such as contacts, photos and so on. Please do so before using this format code.
Posted on Nov 28, 2008
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