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Kenmore Elite Side By Side/Refrigerator and Freezer Not Working

About three days ago I noticed a chemical smell throughout the house. I tried unsuccessfully to "sniff" the problem out. It persisted until yesterday when I tried to add my morning ice to our dog's bowl to keep her water cool....no ice but instead a mini waterfall! I immediately opened the freezer door and of course, it was not cold, nothing was frozen and water was everywhere. Next I opened the refrigerator door; there was no water but no cooling either. The entire unit is inoperable and good for nothing other than taking up space. I suspect the chemical/bleach sort smell is related to the refrigerator's failure.

What happened and approximately how much is the repair? This side-by-side is less than three years old but not under warranty. I had this problem before with this same appliance but don't recall the diagnosis or cost of repair. I am strongly considering replacing it with something DIFFERENT :(

Thanks very much for any help you can offer.

Carrie

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