Question about HP 4570C Flatbed Scanner

1 Answer

I have an hp scanjet 4570C. When I go to scan a picture the picture is black and the screen around the picture is blue, green or some other color. If I'm scanning a full page document, the document is somewhat discolored as well. What should I do?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 13,433 Answers

Could possibly be broken down or faulty scanner.

read this page and go over the steps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bps05270&lc=en&dlc=en&cc=us&lang=en&rule=23276&product=77368

Also try to completely uninstall the machine from your system, first by uninstalling the software, start -> control panel -> uninstall programs or "add or remove programs". find the scanner shoftware and related and uninstall them.

then open the device manager by right clicking on my computer you should find it from your desktop or from the start menu, right click and select Manage.
on the management window on the left side select device manager, now on the right side, find imaging devices, right click on your scanner and select uninstall, if you have the option also check uninstall driver software.

make sure there is no trace of the scanner in device manager and then unplug the scanner.

Restart the computer.

now with the device uninstall and the programs uninstalled. download the latest software for it from
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=77368&

install the softwares and plug in the scanner when asked or after the setup.

the scanner should get installed in few minutes after which you should be able to scan, if not then restart the computer.

Try scanning anything and see if the problem is still there or not?

Thank you,
Ekse

Posted on Jun 22, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

HP Scanjet 2400 scanning picture green and backgroud green


go to scanning software in ur computer change color section and remove this problem


regards
john

Nov 03, 2009 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Color distortion with HP 2300 scanner


Hp scanner 2300c
while scanning a blue or red line appears on scanned imajes

Mar 17, 2009 | HP ScanJet 2300C Flatbed Scanner

1 Answer

Scanjet 4570c lamp not lighting


Contact HP for warranty services, if it's still new and covered.
You will likely get a replacement unit or factory refurbished replacement.
If out of warranty you will likely have to buy a new one.

Dec 10, 2017 | HP Scanjet 4570cxi Flatbed Scanner

1 Answer

Hi, My HP 4570C scanjet has an intermittent problem - during scans, the light bar will stop/jam at an arbitrary spot in the cycle. My guess is that the problem may indicate the need for lubrication on a...


Posted by Lonu Feruz,

I have HP scanjet but unfortunately i dont have the driver CD and it is not written anywhere to show HP scan model except this number C7710A. Which driver works on type of scanjet using windows XP

Jan 04, 2009 | HP 4570C Flatbed Scanner

1 Answer

HP 4570c scans totally black or bluish-green with vertical bars


It could be one of two things:

1) The scanner isn't registering black or white during the initialization processing depending on what color it needs to get it started.

2) The CCD unit in the scanner could be failing which could explain why it was only working briefly before getting worse.

Nov 30, 2008 | HP 4570C Flatbed Scanner

1 Answer

Different colors on the scanner screen


I didn't find a fix. I went to Best Buy and they said it would cost more than it was worth to fix. So I bought a new one. Thanks, mittenshadow

May 29, 2008 | HP ScanJet 5300C Flatbed Scanner

Not finding what you are looking for?
HP 4570C Flatbed Scanner Logo

Related Topics:

169 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...