- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Look at the hot shoe. The two metal tracks where your external flash slides on have a flexible strip under them which is pressed down when the flash is attached. Something is probably stuck in there, holding them down and closing the circuit that tells the camera the flash is attached.
Try sliding the corner of a business card or other stiff paper in there to dislodge whatever is keeping it down. Probably something as tiny as a grain of sand or other grit it causing the problem.
Hi, What external flash did you use on your Canon 60D? The internal flash will not automatically pop up if in the "Creative Zone" it will pop up with the button in the creative zones (M, AV, TV and P) it will not pop up with the button if you are in the the full auto mode (that's the little green box mode) but, should pop up automatically if required. The flash should pop up automatically in the basic zone for Portrait, close up and night photography, the button won't activate (pop up) the flash. Also the internal flash will not pop up if there is an accessory in the hot shoe. Again what external flash was it you used and did it flash?
This camera is only one model period old, is it still under warranty? If so take it in for service. I'm including a diagram of the manual release button on the side of the camera for the flash. Try pressing this button to see if it pops up. If not the problem you are experiencing is not uncommon and is due to extreme close tolerances between the sensor "pins" under the hot shoe and the hot shoe itself. There is build up of dirt or oils from handling the camera that have clogged the tiny holes under the hot shoe where these pins are located. So the camera thinks there is something in the hot show, sometimes the little plastic shipping spacer is all it takes if that's there remove it and try the internal flash manual pop up. Also the internal pop up flash will only work automatically popping up while the camera is set in the "Basic" mode otherwise you need to manually push the button to charge and use the flash. I had one person after telling her what it was that stopped the flash tapped the surface around the hot shoe and what ever it was dislodged and the flash began to work again. Really this is a service item and warranty if it's under any type of extended or factory warranty.
There may be something obstructing it from popping open. Inspect the flash area carefully. You could remove the battery and put it back in to see if it corrects the problem. Also, check the flash settings in the menu to make sure that the flash is set to operate. If all of those fail then take the camera in for warranty repair. If the warranty has expired and nothing else works I would suggest getting an external flash for you camera. You will be amazed how much better your photos come out using an external flash. If you go that route then I would suggest going to a camera shop or department to make sure the flash will work for you before purchasing. If you just want a small flash a little better than the built-in, get
the SB400. It's only around $125. The SB600 is much better, but will
cost almost twice as much (but I think it's worth it).
They work beautifully in auto, but the SB600 will reach much farther and give you less red eye. Good Luck you have a great camera!
Really? the best solution available is to take the top of your camera off? i don't think so. Here's a very simple solution I found to get the flash to pop up without destroying your camera. http://forums.dpreview.com/forums/read.asp?forum=1031&message=31993875 the person suggests using a fingernail. (s)he must have long fingernails. I had to use a piece of paper folded in half. Swipe the paper from back to front, as in, from the eyepiece side towards the lens side. Here's a picture: http://www.flickr.com/photos/dougpardee/133066175/ good luck
this is when the camera doesn't have enough light for auto focus! to suppress it, disable the option "auto pop-up" in the settings menu of the camera. you then might risk unsharp images but strobing won't happen until you manually pop-up the built in flash.
to get rid of the whole thing, you can buy one of the olympus e-system external flashes like fl-36 or fl-50. these bring a red-light for auto focus assistance.