Question about Hoshizaki Freezer Commercial Ice Machines - KM900MRH Commercial Ice Machine

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Hosizaki im-25cle wont produce ice. Everything seems to work fine except for the fact that it produces no Ice. Why is this? I can also only find the ice/washing switch which does not help. Where is the reset switch? what else can the problem be? tnx

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  • gosta_s Jun 22, 2009

    no. how do I check that? I must admit I feel stupid and thats why I'm asking for help.

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Did you check to see if the water filter was plugged?

Posted on Jun 22, 2009

  • Bruce Hathcock Jun 22, 2009

    the water filter should be located behind the machine, look for the water line and follow it if yo see a big fat tube you have found it. If it's not outside then look inside the machine somewhere there is a filter and if it's plugged it won't produce ice.

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1 Answer

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If  The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.


Please do rate the solution as "FixYa" if found useful and revert for further assistance.


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