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Phone receiving incoming calls but keys not working.

We have 3 phones on system. 1 phone not working all others ok.
When I pick up phone extension light is on an call button is flashing.
cannot seem to access any functions and line out.

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What kind of system might you have? Need that small, but important detail.

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing. Also on that same extension calls do not transfer to voice mail.


  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

Aug 18, 2016 | Nortel Norstar M7310 Telephone

1 Answer

Cannot recieve calls states system is busy


Help! When we transfer a call to an extension that is set-up to go to a cell phone. the cell phone receiver has issues picking up the line. The automated systems says to "Press 1" to pick up the line. The receiver press's 1 but the call gets dropped.

Nov 22, 2011 | Bizfon BIZTouch 3 Corded Phone

1 Answer

We have a Panasonic KX-T7433 telephone at work but 2 of the phones do not ring when we have a call we have to go and pick up the main phone at the other end of the room. We can call out on the phones but...


From the phone, press intercom and dial 790. That clears any "cleaning person" button presses. Check the ringer control button on the left side of the phone to make sure it's on. The "we can't pick up the call" is disturbing because the line should appear on your phone. In a TD system, the lines are normally numbered 01-12, but that's on this side of the pond. If you have ISDN ot EI trunks, they may be different. In a standard key system, the line buttons are called Single CO (SCO) buttons and are programmed by prressing Program 99 on an idle phone, then the button and reading them. If they don't say SCO 01 02 03 etc, you dial 0+01 02 03 etc STORE to change them.

Pick up the handset and drop it back down when you're finished.

Carl

Jun 30, 2011 | Panasonic KX-T7453 Corded Phone

1 Answer

Incoming calls: When we receive an incoming call,


Extension call forwarding is controlled by a timer, and they put these things in the manual. If your CF after 2 rings is from a call to a specific extension, from that extension, dial *713 and a 2 digit number from 00-99 seconds on the intercom. Start with 18.

If your call forwarding is from intercept, then you have a system programming issue and need to look in the installer's manual or check with your system programmer.

Carl

Dec 01, 2010 | Panasonic KX-T7633 Corded Phone

1 Answer

Ok im trying to transfer my work phone to my cell phone so i can go home and not have to sit up here all night. and i cant figure out how to do it.


  1. Pick up the receiver on your work phone and wait to hear a dial tone.
  2. Dial *72 on your work extension phone keypad. You may hear a series of four beeps that indicates the system is ready for you to enter the phone number to which your calls will be forwarded.
  3. Enter your cell phone number including the area code on the keypad of your work extension phone.
  4. Hang up the receiver on your work phone.
  5. Test the call forwarding by dialing your work extension phone from another phone. Your cell phone should ring. If it does not ring , repeat Steps 1 through 4.


Read more: How to Forward Calls From My Work Extension to a Cell Phone ' eHow.com http://www.ehow.com/how_6239419_forward-work-extension-cell-phone.html#ixzz16L3AMu3K

Nov 25, 2010 | Office Equipment & Supplies

1 Answer

Incoming calls ring 3 times at main extension, then phone stops ringing at main & rolls over to ring at all other phones. Phone rings once at those extensions before going to voicemail. (We have...


Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.

Jul 22, 2009 | Cell Phones

1 Answer

Cant retrieve incoming calls from someone elses extension


Of course you picked the feature with conditions :-)

From the intercom 40 picks up any incoming call. 4* picks up trunk calls, and 41 plus ext number picks up a specific ringing phone.

The condition is that an extension can block call pickup by dialing 7201.. 7200 clears it.

Carl

Nov 14, 2008 | Panasonic Lands Phones

1 Answer

Can not pick up line on incoming calls from one extension only


That's what happens when you plug in the system and don't program it. You need to review ICD groups.

By default, the phone connected to the first extension is the master phone and the only phone that rings.

Carl

Aug 08, 2008 | Panasonic KX-T7630 Corded Phone

1 Answer

Incoming Call not Ringing


Either call line 3 first, or make your phone ring :-)

What might be the easiest is to swap modular plugs in the back room between 2 and 5. That way, you get your old extension back and everything will work as it did.

If you can't do that, then you're going to have to do some system programming to turn on the ringing on your phone. If you have a TA series system, you should be able to do it from either the PC or a phone connected to jack $1. If you have another model, you should have a system manual on how do make programming changes.

Carl

Jun 03, 2008 | Panasonic KX-T7731 Corded Phone

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