My blackberry still works but is disconnected how to get emails?

Mack, Blackberry Internet Service (BIS) will allow you to use Blackberry features that require Internet connectivity such as web browsing, email, instant messaging, social networking, and more.
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How to Activate BIS on Cell

How to set up my BlackBerry Internet Service BIS

https://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-internet-service-not-connected/td-p/1712345

How to fix internet and email on your BlackBerry smartphone

in most countries, blackberry service has a subscription fee and the fee and method of activation are provided by your service provider(network).They will tell you what your monthly fee is and then assist you to send an activation sms. once a confirmation sms is received, restart your device. you should be able to access the internet and upto 10 secure email accounts.

you need to activate Blackberry Internet Service on your cellular account.

Which type of activation
1 BES(enterprise activation) (you have to contact with your BB administrator)
2 BIS(wireless activation)
follow the below instruction
GETTING STARTED
Now that you have received the BlackBerry device you have to perform the initial setup
before you can start receiving and sending emails. BlackBerry users, who selected the
BIS data plan and are only using mail.uh.edu, please see BIS initial setup heading only.
BES data plan users please skip the heading below.
BIS INITIAL SETUP
The following screen shots along with step by step instructions are intended as a guide
to setting up the mail.uh.edu account for users who selected the BIS data plan. You can
also setup other email accounts like Gmail by following the same steps listed below.
To start, scroll to the icon that reads “Set up Internet E-mail”. If you don’t see all the
icons click the menu button , all the icons should appear.

Go to, “Add An Email Account”. This will connect to the cellular providers BIS email
account setup. In short you are setting up access rights for the cellular providers BIS
server to log into your email account, retrieve your emails and push them to the
BlackBerry device.

Go to “Email Accounts” under Services. You might see the previous screen again.
Select “Add An Email Account”.

Under the heading, “Add An Email Account”. You will be asked to input your email
address and password. Your email address will be [email protected]. Click Next.

As long as you completed the information above correctly you will have successfully
configured your mail.uh.edu account. Please allow five to fifteen minutes for the emails
to start being delivered to your device.


You have two options in viewing your emails. You can check all email accounts and text
messages under the “Messages” icon. If you only want to see your mail.uh.edu emails
then click on the icon that displays your mail.uh.edu email address.
Send a test message to your mail.uh.edu email address

Remove the Microsoft Outlook Web Access email account and re-associate it with the BlackBerry smartphone using the correct mailbox name.

Revalidate the email account by logging in to your BlackBerry Internet Service account on your wireless service provider's web site and typing the user name and password for the associated account.

Request for service book for the associated Microsoft Outlook Web Access account from your service provider (customer care).

I hope you can fix this issue by doing this trouble shooting steps

POP and SMTP Access service is active. Once configured, POP Access allows you to download, read, manage, and send your Net@ddress Messaging Center email on your computer, both online and offline, using your favorite email client.

IMAP and SMTP services are active. IMAP is a method of accessing your email messages that are kept on a mail server. Once configured, IMAP allows you to download, read, manage, and send your email Messaging Center email using your favorite email client while online or offline. Using an IMAP-compliant email client such as Microsoft Outlook, Outlook Express or Netscape Messenger, an IMAP user can access his/her email on the server from different locations, using both the IMAP client and the WebMail client. For example, when you read a message and store it in a special folder in your IMAP client while at work, you can access that message and folder while reading your email at home with the WebMail client or with another IMAP client without having to transfer messages or folders between computer stations.

Resolution 1 - Reset the BlackBerry smartphone
Perform a hard reset of the BlackBerry smartphone.


Resolution 2 - Back up and restore the BlackBerry smartphone
Back up the BlackBerry smartphone by completing the following steps:

1. Connect the BlackBerry smartphone to the computer.
2. Open BlackBerry® Desktop Manager and click Backup and Restore.
3. Click Backup. You are prompted to save the backup file. Save the file to a location that can be accessed later.
4. Click Save. The backup process completes.

Clear the BlackBerry smartphone Messages database by completing the following steps:

1. In the Backup and Restore window, click Advanced.
2. In the Device Databases list, select the Messages database, then click Clear.
3. A warning message appears. Click OK to continue. The database is deleted from the BlackBerry smartphone.
4. Click Refresh to update the BlackBerry smartphone Messages database.
5. From the File menu, click Open.
6. Go to the location where the BlackBerry smartphone backup file is saved, select the backup file, and click Open.
7. In the Computer databases list, select Messages. Click the arrow pointing to the Device Databases list.
8. A warning message appears. Click OK to continue. The Messages database is restored to the BlackBerry smartphone.
9. Click Back.
10. Click Main menu to return to the main menu of BlackBerry Desktop Manager.

Note: Databases that are configured for automatic wireless backup are grayed out and unavailable for backup and restore functionality using BlackBerry Desktop Manager.

Resolution 3 - Delete and restore all BlackBerry smartphone data
Complete a security wipe on the BlackBerry smartphone by completing the following steps:

1. Back up the data on the BlackBerry smartphone. For more information, see Resolution 2.
2. From the Options menu, click Security Options.
3. Click General Settings.
4. Press the Menu key and select Wipe Handheld. Type the word blackberry to continue the process. Note: This option is unavailable in BlackBerry® Device Software 3.6 and earlier. If using BlackBerry Device Software 3.6 and earlier, a security password must be enabled and typed incorrectly ten times.
   
5. Restore the data to the BlackBerry smartphone.
6. Delete the messages again.

Resolution 4 - Re-activate the BlackBerry smartphone
Re-activate the BlackBerry smartphone on the BlackBerry Enterprise Server by completing the following steps:

1. Remove the BlackBerry smartphone user account from the BlackBerry Enterprise Server.
2. Complete a security wipe on the BlackBerry smartphone.
3. Add the BlackBerry smartphone user account to the BlackBerry Enterprise Server.
4. Complete the enterprise activation process.
5. Clear the Messages database using BlackBerry Desktop Manager.

Resolution 5 - Update the BlackBerry smartphone to the latest BlackBerry Device Software
Download the latest BlackBerry Device Software version available for your BlackBerry smartphone, then use the application loader tool to reload it.

You receive the following message on your BlackBerry smartphone:
This email account is no longer accessible by your BlackBerry handheld. This issue is likely caused by a recent change to the password used to access this account.

To resume receiving email from this address, log in to your BlackBerry Internet Service account and verify the password is correct for this email account.

Email Account Information:
Email Account: <email account name>
Email: <email address>
UserID: <username>

Please follow below steps

Log in to your BlackBerry Internet Service account
Under the Services menu, click E-mail Accounts
Click the Edit icon for the associated account
Update the password information in the Password field and click Save. Click OK

Hi
has your provider added the Blackberry service to your mobile account? Easy way to tell is look at top of screen where gprs is shown. If it is not in capital letters, i.e. GPRS, then the Blackberry service has not been activated. With the Blackberry service activated all you need to do is launch the email set up wizard and enter 'email address' and 'password' that you use to access that email account say on a pc. Then it should set itself up using the Blackberry service.
With regards to Face book, make sure your internet browser on device is running and visit the Blackberry website where you can download the new Aps application. Here you will find Facebook Ap and many more to download over the air.
I presume the Blackberry service works the same all over the world? Thats how the UK system works. Hope that helps?

Blackberry Enterprise Server is usually a corporate option and involves linking your Blackberry to a server like Microsoft Exchange. Are you trying to link to a corporate server or do you just want to use the standard Blackberry service? If you are trying to link to a corp server you will need to speak to your works I.T. dept who manage the server as they will have set passwords and email access. If you just want to use the standard Blackberry service speak to you network provider who can add Blackberry service to your account and set it up for you.
Hope that helps?