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Dell Boot up Problems
By e_jessamine on Jun 22, 2009
Hi,
My friend has a Dell Inspiron 1520 Laptop and having some major issues with it. The other day her son and my nephew were playing on it and being kids were fighting over it. So all she did was close the laptops cover. When coming to turn the laptop back on later it would look as if it would load up but doesnt get past the loading screen. First time round it was trying to repair something but she left this running for hours and it didnt sucessfully finish. I had a look, tried to run diagnostics but things passed. When trying to get into safe mode it loads up the drivers but hangs on BTHidmgr.sys then blue screen appears and restarts. I have tried to do a full system restore, but the cd only loads up so far then doesnt do anything. I have tried allsorts but nothing seems to get far enough to be able to follow through with.
I hope this had made sense and someone can help
Many Thanks in advance
My friend has a Dell Inspiron 1520 Laptop and having some major issues with it. The other day her son and my nephew were playing on it and being kids were fighting over it. So all she did was close the laptops cover. When coming to turn the laptop back on later it would look as if it would load up but doesnt get past the loading screen. First time round it was trying to repair something but she left this running for hours and it didnt sucessfully finish. I had a look, tried to run diagnostics but things passed. When trying to get into safe mode it loads up the drivers but hangs on BTHidmgr.sys then blue screen appears and restarts. I have tried to do a full system restore, but the cd only loads up so far then doesnt do anything. I have tried allsorts but nothing seems to get far enough to be able to follow through with.
I hope this had made sense and someone can help
Many Thanks in advance
Solution #1
posted on Jun 22, 2009
I have restored many computers in my time and not one of them has taken aslong as this one does. I inserted the disk it took almost 1-2 hrs just for the keyboard format I want, when clicked OK the computer didnt do anything other then sit there for another 1-2 hrs. I cannot hear or feel the disk spinning, this disk was fresh out of its casing as its never been used before either.
Comments:
Jun 22, 2009
- I have restored many computers in my time and not one of them has taken aslong as this one does. I inserted the disk it took almost 1-2 hrs just for the keyboard format I want, when clicked OK the computer didnt do anything other then sit there for another 1-2 hrs. I cannot hear or feel the disk spinning, this disk was fresh out of its casing as its never been used before either.Yes
No
Solution #2
posted on Jun 22, 2009
When doing a system restore the computer will sit there for a will on the same percentage of progress completed for some time, that is normal, as long as there is activity on the hard drive light every now and then and the blinking of the light changes intensity and rythym everything will be fine and it will progress in percentage eventually, make sure the recovery cd is clean from dust and grime using a soft cloth cleaning cd from inside to outside from inner to outer not in a circular motion, give it some time to progress.
Yes
No
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