Question about Canon PIXMA MX310 All-In-One Printer

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Hi, my canon mx310 is showing a daRK line when we

Hi, my canon mx310 is showing a daRK single line from top of page to bottom of page when we scan using the ADF. but not when we use the platen.
not sure what to do. hope u can help, thanks

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Use a flashlight and look closely at the narrow glass next to the platen glass. I usually find a spot of white out on the glass causing the streak. Also a dark spot on the white guide above the glass will cause a streak like you mentioned.

Posted on Jun 22, 2009

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1 Answer

I'm trying to fax with my Canon MX310, do the fax papers I'm sending go up or down? thanks


Documents need to be face down if you put them on the glass or face up if you have an ADF (automatic document feeder) for single sided pages.

When you put the document on the glass line up the upper right corner of the page (as looking at the back of the paper) with the marker at the left back corner of the glass. If you are using the ADF, put the paper in such that the bottom of the page goes into the ADF first.

I hope this helps.

Cindy Wells

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1 Answer

How can i fax and scan on canon mx310


for scan, in windows go to accessories
click on scanner and camera wizard
select your pixma mx310
click on next
click on preview for preview you document or photo click next
click next
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M. Zahid click next
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1 Answer

When I scan pages in the computer using the document feeder a black line appears on the scanned pages. what can I do?


Try cleaning the PMT (Photo Multiplier Tube) - the glass tube that picks up the image. If there is a foreign body or dirt on the tube you will see a black line vertically (in the scan direction) on the page.

Apr 12, 2010 | Canon PIXMA MX310 All-In-One Printer

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Hi,
The printer drives varies with OS, even if the printer is of the same model. So goto canon website and specify your printer model and OS, download appropriate drivers and install it in Vista. Then you are good to go.

Mar 28, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Using automatic feeder to scan a multiple page doc into 1 PDF


Yes you can scan up to 30 files in one pdf , and you have to put documents in auto feeder (face up) and from the pc, scan menu, scan to files, select destination and extension.
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The problem is probably in your scanning software, you have to tell it if you want to scan legal size, and if you leave it set for legal all the time it might put dark bars under the letter size docs. It depends on the version of software on your computer.

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1 Answer

I have mx310 copier/printer/fax/scanenr. i can copy and print but it will not scan. any suggestions?


I have a Canon Pixma MP470 and my scan control option is in the solution menu with the import option.
Try this: click start, click all programs, choose Canon utilities, choose solution menu, slide right and click on solution menu, your screen should show scan/import option, click on scan/import and chhose scan. I hope this is helpful, Good Luck.

Aug 26, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Black at the bottom of scanned pages


There should not be a thick black line at the bottom, but could be from several things, light coming in from somewhere is my first guess, toner is almost out or the ribbon is getting stuck on the inside at that point. You may have to call Cannon and ask them.

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1 Answer

Canon dr9080 scans front page as all black.


First check if the front side (i.e top) scans properly in the simplex mode. Try different contrast levels for better clarity. In the setting menu select appropriate contrast for both fron and back, then you should get good outputs. Even after all this if the front page gives dark output, may be the LEDs are not glowing due to lose contact. Try in color to check LEDs. S. Mohan, Chennai, India

Jan 20, 2009 | Canon DR-9080C Path-Through Scanner

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