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Pure edge viewer

I'm trying to remove the old version but the uninstallation file is missing

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Re: pure edge viewer

Goto to "Control Panel" then click on "Add or Remove Programs" then click on the application then click remove.

Posted on Nov 05, 2007

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Jun 03, 2013 | Lenovo PC Desktops

1 Answer

Downloaded latest adobe flash player but iplayer still wont play?

Things they don't tell you

When installing the newest version of Adobe Flash Player, it will NOT automatically uninstall the old version.

If the old version is still there, the new version will not install.

Fun stuff, huh?

Use the Adobe Flash Player Uninstaller tool.

Go down to -
1. Download the uninstaller for Flash Player,
and click on the blue - uninstaller (674KB)

A small window will come up on the Right -
Opening uninstall_flash_player.exe
Click on Save File.

Another small window will come up on the left. (Download window)
After the file has fully downloaded, DOUBLE-click on it.
Click on Next, Next, and Finish.

Run the tool.
When finished restart your computer if not asked to do so.
Now go here,

Suggest clicking on the box to the left of -
Yes, install McAfee Security Scan Plus, ya-da, ya-da.
Removes the green checkmark.
McAfee bl-ows, and just slows your computer down anyway ]

I'm different. I use Mozilla Firefox. Don't care for Chrome, and sure don't care for Internet Explorer.

For additional questions please post in a Comment.

Dec 16, 2012 | PC Desktops

1 Answer

Can't get audio on youtube and other sites. When I try to fix it, it's grayed out!

Suggest you upgrade your Adobe Flash Player.

First thing to do is to remove the old version. You have to do this manually, the new version will Not automatically uninstall the old version.

Adobe Flashplayer Support Center > Adobe Flash Player Uninstall,

The following is for computers using the Windows operating system:

On this page go down to line 1, and left-click on -
(In blue)

A small window will come up -
Opening uninstall_flash_player.exe

Left-click on Save File.
The file will go to where your downloads are set to save to.

Windows XP:
My Documents, (Start>My Documents)
May go to a sub-folder within My Documents.

Windows Vista:
(Windows start key, or Windows Start Icon > Documents)

May go directly to your desktop screen.

File name is uninstall_flash_player.exe
When you see the file name Double-click right on it.
Follow the instructions.

Then go to Adobe Flash Player Support, and download the newest version of Adobe Flash Player.

On this page left-click on Get the latest version.
(Get the latest version is in blue, and to the right of the white f, in the Red square)

Download, install, and restart your computer.

I would also suggest you make sure you have the latest version of Java.

Oct 02, 2010 | PC Desktops

2 Answers

Having problem to insalling Flash Player

Adobe Flashplayer does not automatically uninstall the old version, when you install the new version.

You have to uninstall the old version before you can install the new one.

To do this you use the Adobe Flashplayer Uninstaller,

If you have Windows on your computer use the top file -

Windows: uninstall_flash_player.exe (226KB) (updated 06/10/2010)

After you have finished uninstalling the old version, then install the new one,

(Click on - Get the latest version - to the right of the f in the Red square)

Jun 18, 2010 | PC Desktops

1 Answer

Can't upgrade itunes Can't uninstall old version of itunes and quicktime. Say it is on a network resource and is unavailable

If you can manually uninstall itunes. if you cant google a program to remove itunes.
Also if you know how to maneuver throughout your program files, delete the registry for itunes and then proceed witht he install/uninstall.

Dec 29, 2009 | PC Desktops

2 Answers

I am trying to download the Adobe Player and the system is not letting me

Check a necessary messages/command why you can't even download Adobe Player to your system.

There are many basis why your system wouldn't have you to download such files.

Use any programs that can support you to download this freeware such as download manager.

Good luck!

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Oct 05, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

When I try to renew my norton antivirus it says the file is too big for aol to open

Are you downloading a new version? If so, when the download window comes up, select "Save" instead of "Open". When the Save window opens up, save it to your desktop or other location that you can locate it when it has completed downloading. After the download, find the file and run it.

BTW, if you are installing a new version, make sure you uninstall the old Norton before installing the new. This is best accomplished by running the Norton Removal Tool located at:

Norton Removal Tool

If you need more help, just comment back.

Oct 31, 2008 | PC Desktops

1 Answer

When trying to open adobe reader 8.1.1 get following message: patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify...

it sounds like the application that is needed to uninstall the version 8 is corrupted or missing. Try reinstalling version 8 first then uninstall it before loading version 9. If you can reinstall version 8 and it asks you if you want to repair or install, choose install to get all of the files back before uninstalling it again. Always uninstall from add/remove programs. If deleting it from program files instead of uninstalling it correctly it will cause problems.

Oct 22, 2008 | PC Desktops

1 Answer

I tryed to upgrade the new 8.0 AVG virus but it said I have a error and to contact to find why it want work as it expires 25th June the old 7.5 version I have uninstall the 7.5 as...

iI this is the paid for version just uninstall it and reload it .If it is the free version go to and download the new 8.0 as a save file .Then off line uninstall the old version and install the new one . Only one can be active at a time. Some times it will uninstall the old one for you when asked.

Jun 24, 2008 | PC Desktops

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