Question about HP Photosmart C4150 All-In-One InkJet Printer

2 Answers

Wont print black even direct from the printer

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  • joem322 Jun 22, 2009

    I honestly think the cartridge is bad. Its a brand new printer and the color one works but the black doesn't at all. I was just checking to see if this was normal or just my luck. Thanks for responding.

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If this problem started after the replacement of an empty cartridge, there ar several possibilities:
1. the cartridge may be installed incorrectly: just a minor inclination can cause a false contact between the carriage and the cartridge.
2. in some cases the new cartridge has removable tape on it, that needs to be removed before installing the cartridge.

just remove the black cartridge, remove the tape if it's still there and re-install it according to the printer's user manual.

3. if this solution does not make a difference, the cartridge may be broken. normally you can take it back to your HP-dealer and exchange it for a new one.

4. if exchanging with a brand new one won't work, there might be a problem with the formatter board, which is painfully expensive to replace. this is a worst case scenario, but if it is like this, it's probably better to replace the whole mfp instead of having it repaired.

Posted on Jun 22, 2009

  • Hans De Becker
    Hans De Becker Jun 22, 2009

    you're welcome!



    I'd still recommend trying to exchange the broken cartridge with your hp dealer. Ink is not cheap and if it's a real cartridge malfunction, they have to replace it costlessly. This is only applicable with genuine HP cartridges though. If you use generic or re-fillable cartridges, it's advisable to replace them with genuine HP material...

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Hello
Have a look at the link below, it should assist you in solving your problem.
Click HERE.
Kind regards
Michel

Posted on Oct 06, 2010

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