Question about Sony DPP-FP30 Thermal Photo Printer

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Printing only bottom half of picture.

I tried to print with my Sony DPP FP35 printer and it printed only the bottom half a picture. When I checked the cartridge, it looked like the film was a bit crinkled on one end. I have 2 boxes of 120 each and don't want to throw it all away. What do I do? Thanks

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  • tjtsputnik Jun 23, 2009

    Thanks Benny, I will try and check inside of the printer. If anything, I will probably toss it out like you did. Thanks for taking the time to help.

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I had the exact same issue with mine! I didn't manage to fix it, but I know exactly what the issue is. If you open the printer, you'll find a black rectangular box above where the film fits inside the printer. This black box is connected to the board above it, and is supposed to press down against the film, and then against the paper for it to print properly. There is a little bar above the rectangular box, and there should be two plastic pieces on both ends of this bar. The bar is also connected to the gears, and when the gears move the bar, the two plastic pieces coming off of the bar push the black box down. When I looked at mine, only one of the plastic pieces was doing its job; the other one was broken, and was sliding on the bar. Tried some super glue, wouldn't work. I suggest tossing it out like I did, unless it's still under warranty or you want to try fixing the plastic piece so the printer head gets pressed down all the way.

Posted on Jun 22, 2009

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