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From what you have described your Frigidaire washer is displaying an "E20" code and once the cycle is completed the clothes are still wet. Typically, an "E20" code stands for the water is not pumping out fast enough. You should check your drain hose to make sure they are not restricted or clogged. If your hose is fine it could be a possible issue with your main control board or drain pump. I would then suggest contacting a professional technician for proper disassembly of your washer and replacement of the electrical components. If you do not have a professional connection you can visit your manufacturer's website to locate a technician in your surrounding area. I hope this information is helpful. -Matt
I understand that your Frigidaire washer is displaying "E20" error code. The "E20" error code means water is not pumping out fast enough. First, you want to check the hoses for restrictions.
If the hoses are not restricted it could be an issue with the drain pump or control board. I would suggest seeking assistance from a professional technician for proper repair. I hope this is helpful. -Matt
Frigidaire front-loading washing machines have an electronic control panel where the wash cycle and any other wash options are selected, and the wash cycle is initiated and stopped, if necessary. The control panel also has indicator lights that show the washer status and will display an error code if there are issues with the washer. The "E20" error code indicates a possible pump problem.
One of the primary reasons why there may be an "E20" error code on a Frigidaire front-loading washing machine is if there is something blocking the pump. Disconnect the washing machine from the power and release the clips on each side to remove the front access panel. Set a container under the pump drain, which is located on the lower right side of the washing machine. Open the pump drain plug and allow it to drain. Clean out any debris that might be causing the obstruction, then close the drain plug. Close the access panel and restore power to the washer.
If the drain hose is blocked or crimped, the water may not pump out fast enough, causing the pump error to appear on the display. Straighten out the drain hose in the rear of the washing machine and move it away from the washer if it's trapped between the wall and the washing machine.
If too much detergent--or the wrong kind of detergent--is used in the washing machine, too many suds may result. This can overwhelm the drain and pump system, resulting in the error. Use only high efficiency (HE) laundry detergent with Frigidaire washing machines and follow specific instructions on the laundry container for the recommended amount of detergent. Run a drain cycle if there are excess suds in the washer to clear out the system.
Pressure Switch or Control Boar
The pressure switch may not be communicating properly with the control board, which can cause the E20 error to occur. The other possibility for the E20 error code is if the control board has failed entirely. Try to reset the washing machine by pressing "Stop/Cancel" and disconnecting the washing machine power cord. Wait 30 seconds, then restore power. Make a new cycle selection and press "Start" to see if the error code returns. If it does, turn off the washing machine and contact Frigidaire for repair.
The machine, based on the error code, is made by Frigidaire for Kenmore. Error code E20 pertains to a slow or no drain problem which can be due to a clogged/kinked drain hose, blocked drain filter/coin trap, or a broken drain pump. The link below provides the detailed troubleshooting procedure of this error code.
Error code e20 means a clogged drain pump. This might have happenned due to small clips, pins, coins, etc being stuck in the pump. Please note that error e20 can also occur when the drain pump is not pumping fast enough or when the pump fails. To fix the issue you'll need to check the drain pump.
Remove the 2 screws from the bottom of the front access panel, it will come off. Now check for the pump on the right side and remove hoses from it. Remove pump from machine then remove whatever is there in the pump.
Get the washer laying on it's side and using the access hole on the bottom carefully remove the screw clamp holding the large hole of the rubber housing to the tub drain (it will be obvious all other clips are green compression clips).
Carefully work the strainer out of this flexible rubber drain housing through the large hole.Clean it out and replace you will be good to go. Also remove all the hoses and check for a buildup of gunk. Hope this will fix your problem.