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Although it is possible that the operating system could be the source of your problem, it is more likely that the correct "drivers" are not installed for your chipset. Drives are programs that Windows uses to communicate with your computer's hardware. The drivers act like translators between your computer and the chipset which controls your usb ports. What it sounds like to me is that you need to download the correct drivers for your laptop's motherboard chipset. Drivers can usually be found fairly easily with a simple google search. Something like driver download and then the model of your computer. Happy hunting. :)

Posted on Apr 04, 2008

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Re: USB PROBLEM - PC Laptops

Try to reinstall ur os

Posted on Nov 15, 2007

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Dell inspriation N5010 laptop this laptop all usb port is not working . laptop purchising in 3month and windows 2007 operating system instaled what is problem please sole the problem

If USB devices such as jump drives, digital cameras, or printers are no longer functioning properly when connected to your laptop, the USB ports may have malfunctioned. There are plenty of troubleshooting steps you can complete on your own to get the port up and running properly again.

1.Connect the USB device into a different USB port on the laptop or another computer to make sure the problem isn't with the device instead of the port. Check to see if the device has a "Write-Only" tab. Push that tab into the unlocked position if it still isn't working in a different port.
2.Click "Start" and then "My Computer" if the device works in another computer but not on your laptop. Plug a device into the port and wait to see if the USB port shows up in the list of drives. Click on "Map Network Drive" if the drive does not appear. Choose a drive letter from the drop down menu and then double click the location of the USB device. Click "OK" and try to use the port again.
3.Navigate back to the Start menu and then click "Control Panel." Double click on "Device Manager." Scroll down the list of options and click the "+" located to the left of the entry labeled "Universal Serial Bus Controllers." Double click the name of the USB port that appears in the new menu. Click the "Drivers" tab and then click "Update Drivers." Wait for the driver to finish downloading and attempt to use the port again.
4.Close the drivers tab and right click the name of the USB port. Click on "Properties." Click the "Power Management" tab and then un-check the check box labeled as "Allow the computer to turn off this device to save power." Choose the "Communications Port" tab and then scroll down to the box labeled "Resources." Click the "Enable Device" button and then click "OK." Attempt to use the USB port again.
5.Close the Properties tab and right click the name of the USB port. Click on "Uninstall." Restart the laptop and then plug a device into the USB port. Wait for a new window to pop up and follow the on-screen instructions to re-install the USB port software.
6.Restart the computer and press the "F1" button on the laptop's keyboard once the manufacturer's name appears on the screen. Scroll down through the list of options that appear and highlight the option labeled as "Advanced." Press "Enter" and then scroll down and press "Enter" on the "USB Support" option. Press "F10" to save the settings and finish loading the operating system.
7.Open your web browser if your laptop is running the Windows XP operating system. Navigate to the Microsoft website and download the Windows XP USB 2.0 driver (see link in Resources). Restart the computer and try to use the USB port again.

I hope you find it very helpful. Best regards.

Aug 18, 2011 | PC Laptops

1 Answer

Hello! I have Dell Inspiron N5010, i have a problem with USB. In my laptop, i have 4 USB enters. All my drivers was installed, but 2 USB doesnt work. Please can you help me?

Check that the connectors are not damaged.
If they are not damaged in the USB port, then the motherboard may be at fault.
If all of the drivers are installed, it doesn't sound like a driver problem, at this point.

Dec 09, 2010 | PC Laptops

1 Answer

USB port not registering

Try with different USB devices on all the USB ports of your Notebook. Check if those devices which is not detecting in the Laptop, working on other systems.

(If one of the three is not working, then its a hardware issue). If all the ports are not working, you can try the following steps.

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.

2. Update your BIOS:
a) Open in the search field type your Laptop product number (eg:AB123UA), can be found on the sticker pasted on the bottom of the Laptop.
b) Click on Software & Drivers
c) Select the Operating System (Make sure you are using pre-installed OS only)
Note: Do not install BIOS on retail or changed OS
d) Install BIOS and restart.

3. Re-install USB entries
1. Save and close all programs that are currently running.
2. Click Start, select Shut Down, and choose Restart the computer.
3. Press the F8 function key or the Ctrl key when the HP logo appears. This will display the Windows Startup menu.
4. Select option 3 to load Windows in Safe mode.
5. After Windows loads in Safe mode, Click Start and select Control Panel.
6. Double-click the system icon. If the System icon is not found directly under Control Panel, click the Performance and Maintenance icon and then click the System icon.
7. The System properties Window opens. You can open the System Properties window directly by pressing the Windows key and Pause/Break key simultaneously.
8. Select the Hardware tab and click the Device Manager button.
9. In the Device Manager Window, double-click the Universal Serial Bus controllers.
10. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
11. Click OK to confirm the removal of the device.
Restarting the notebook will automatically install the drivers.

That's it. If there is no luck, your Laptop required an onsite diagnose. Contact HP or local service center.

Jul 27, 2010 | Compaq PC Laptops

1 Answer

Laptop will not read some USB Memory Sticks

Is it the older one that doesnt read the thumb drives? If so I actually had the same issue with my laptop and the fix was really easy. First do you have more than 1 usb port on the laptop or multiple usb ports? Have you verified that its all the usb ports on the computer or just one in particular? I found that a build up of dust can immensely affect the way a usb port will work with certain devices. Make sure you dont need to do a quick cleaning. If all is clean then it may be neccesary to go to the website support of each thumbdrive and get drivers for them. It should tell you exactly how to load the drivers to the usb thumb drives.

Mar 11, 2010 | PC Laptops

4 Answers

The USB ports on my Toshiba A135 S2356 laptop are not working. I tried to use my printer and it says not connected. I bought a new cord but it still doesn't work. What should I do?

1. first check ur USB port using any other USB device, like pen drive, mouse, keyboard,etc.
if system detects that device, then ur USB port is OK!

2. if USB is OK, then the problem is with the 'Printer Driver' not the cord!

3. reinstall the printer driver!

4. update the driver!

5. if USB port is not working, then replace it!

if this helps, tell me.......

Dec 30, 2009 | PC Laptops

3 Answers

USB drive problem

I had a client with this same issue. However, her issue was that the top left USB port would only accept flash drives. Your external harddrive is probably not getting enough power from your USB port. Try using two USB ports (you can get a connector for this) to power up the external harddrive.

Apr 06, 2009 | HP Compaq nx6325 Notebook

2 Answers


does your usb mem stick have any light indicators? if yes , whenever you put you usb stick, does it light? if it lights are USB ports is still ok,  You just have to reformat or partition you USB stick.
(you can also try other devices like usb mouse or any usb devices that lights up when you connect it)

if there are no lights if you plug, or no indication that a power goes to your stick, its possible that your usb your are busted. if this is the case, if your laptop has a PCMIA slot, you can find a pcmia USB card, if you dont have. your only option is replace the  motherboard.

Feb 01, 2009 | Averatec 3200 Notebook

1 Answer

Why doesnt the mouse work usb ports no sound no key board

not quite sure what you mean ,motherboard controller;regarding usb they have their own controllers just a case of update update should do the trick unless you cant use which case access from another pc and down load latest drivers for your model and instal

Jan 05, 2009 | Acer Aspire 5100 Notebook

2 Answers

Thinkpad T20 won't recognize usb port

You can get a PCMCIA adapter with 4 USB v.2.0 slots on eBay. It requires power from the USB port on the laptop, but the pigtail connector is included. Works like a charm! Comes from China just like everything else in this country.

Nov 16, 2008 | IBM ThinkPad T20 2647 Notebook

2 Answers

Usb trouble

update you device in the internet if didn't your again, try to used another OS. Use Windows XP

Jun 08, 2008 | Gateway 4028GZ Notebook

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