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Scanner will not work

Moved my system, when I plugged in scanner it started flashing( both scan lamp and front panel button) and hp software says cannot initilize(scanner not found). I've checked connections cables unplugged replugged everything the manual says...no joy. Any thing I'm missing? Thanks,Gary

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Yes you have missed the hardware drivers, install properly your scanner using a utility disk... here what you do 1. make sure your OFF your scanner before run the Software Disk. And after installation plug-in and automatically the system initial and identify that your scanner are plug-in, if he asking for the drivers choose to select it from your Scanner Disk CD. Good luck!

Posted on Jun 22, 2009

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Delete the scanner icon and reinstall the driver. It's also possible that your scanner cable is defective.

Posted on Jun 22, 2009

  • NinaE Jul 02, 2009

    Resolve your problem ?? Thanks.




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Scanjet 4600 is stuck halfway through scan


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Feb 05, 2016 | Office Equipment & Supplies

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Windows 7 and HP scanjet 8250, 8200, 8270; front panel buttons and searchable...


How to install a HP scanjet 8250 in windows 7 with full features like double side scans and searchable PDF creator.

The basic driver automatically installs with windows 7.
The basic driver lets you scan one page at a time and does not let you do advanced options like double side and creating searchable PDF's.
HP has a software package listed for the HP 8270 scanjet that works properly with the 8250 scanner. I would assume that any scanner in the 8200 series would work with this software.
For full scanning features, I installed the HP photoshop essentials and the HP solution center. Find the download here, on HP's web site.... http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1118286&prodTypeId=15179&prodSeriesId=1118292&swLang=8&taskId=135&swEnvOID=4062
Click on the software link .."HP scanjet Full Feature Software and Driver"
After the install run the setup and follow the directions,
After the install, the front panel buttons on the scanner should now work. You should also be able to create PDF's(searchable) with the one touch of the scanner button.

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Which driver set did you install? Did you install the HP basic drivers, the full software or the Windows XP built-in driver? The Windows OS driver usually only is the printer driver.

If you connected the USB cable before installing the HP software, you will get the OS drivers. Disconnect the USB cable and then uninstall the printer driver. (Start > Control Panel > Printers and Devices. Then right click on the printer and select Remove Device.)

Install the HP software. If you want to launch a scan from the all-in-one's front panel button, install the full software.

Next open the scan software on your computer. (This is the HP Solutions Center for most models if you use the full software.) Attempt to launch a scan from the software. Adjust the resolution and other settings as needed. Then use those settings to adjust the destinations for the front panel buttons in the software. (Settings > Scan Settings > Button Settings)

If this doesn't work, try a different USB cable, a different USB port on your computer and a direct connection (if you are using a USB hub). Scanners require bi-directional communication with the computer and may fail when the printer works due to a minor cable issue. If you have the printer connected to a router or similar device to turn it into a network printer, again the scanner will not work. Again the direct connection to the computer is needed.

If you are still having trouble, can you use the all-in-one's copy function? If not, do you have any error messages? If the scanner mechanism isn't moving, the unit probably needs service. (This model doesn't have a scanner lock to protect the mechanism in transit.)

I hope this helps.

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Does it show up in your hardware profiles? What does it say on details when you right click the scanner? When you installed the driver, was it before your plugged in the USB? You may have to uninstall and reinstall it again, this time use the one from HP's website with any patch if applicable.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=sj664en&lc=en&cc=us&dlc=en&product=58381&os=228&lang=en
If you have successfully used it in the past, follow the install prompts and restart.. instead of using the products software, use Windows included scanning program which is much better than the proprietary one designed by HP. As long as you have the proper driver installed your system will know how to apply it.

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have you installed printer software in your system and you connected the printer to system ( after connect the printer to your system press the scan button it will scan the document to your system ) all printer software like hp photo smart hp solution center ........


now try and post your problem ...........

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First you have to load the scanner (twain driver). Then load the scanning software. Then plug the printer/scanner into the usb port on the pc. The pc should then recognize the scanner. You might have to turn your pc off then on again to recognize the scanner. Then try to open the scanning software on your pc and put the document on the scanning glass and press the aquire/scan button on the software. Hopefully, that should work.

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

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