Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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Drum does not spin

My tromm lg 2077cw washer is 3 years old. the spin cycle does not work - the drum is easily moved by hand, but acts like it is stuck when the machine tries to go into a turn or spin cycle.

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  • cdusty Jun 22, 2009

    I do not see any pulleys or belts- it is a direct drive motor. There is no way to access anything under the tub without pulling the drum, which isn't feasible for this person to do.

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We have an LG TROMM with the same problem, 3 years old as well. We bought the extended warranty (Huge waste of $$$$).  So far they have determined it is not the motor or either of the control boards.  We think it might be a relay switch or possibly the brake.  Good luck with yours, we just went out and bought a new washer.

Posted on Jul 03, 2009

  • coni4109 Jul 03, 2009

    Also we were getting the flashing lights and the CE error message when the drum would stop spinning.

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Have you checked all the pulleys and belts? How about bearings and coupler under the tub.

Posted on Jun 22, 2009

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Posted on Jan 02, 2017

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With a digital volt meter you need to measure the ohms value of the hall sensor. It has 4 wires. White red blue and gray. With the meter set at 20k ohms check hall sensor at the control panel. From white to blue you should read 9.5 K ohms. Same with white to red. If u get 9.5k ohms on both readings u have a bad main board. However to me I think your pump is bad. LG washers will not spin if they don't drain.

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Hello, I have a front load LG TROMM WM2277HB and yesterday it wouldn't spin anymoreand there was a noise coming from inside like 2 metal cylinders were rubbing on each other. I called SEARS Serv


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Here are few troubleshooting tips that i have found. If you acquire further assistance please let me know...

Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.



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Sounds like the shaft may have seperated from the three spider arms which actually turn the drum. To remove, you may have to grind end of bolt off motor shaft to facilitate dissassembly. It's a rather involved process. Prevent future mold and mildew issues by cleaning out the drain filter and then using a front load washer cleaner on longest, hottest cycle with no clothes (like ahfresh or washer magic, or whirlaway hot tub cleaner, to name a few.) then use not more that one tablespoon of HE detergent and a max of a teaspoon of fabric softener (if you use it) per load, as these machines are using very little water. (when you split the tub to replace the drive spider, use a pressure washer to clean out the inside of the outer drum and the back side of the inner tub) BTW, I have not found any reason to not stick with my LG washer and dryer. My seven year old set worked many a load, and still works great.

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