Question about Creative Labs Zen V MP3 Player

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Annoying Problem with my creative zen v

My creative zen v volume does not turn up and the screen is very dim....I have already tried to reset the mp3 player but it seems it dosent work. what should i do?

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  • julialee Feb 09, 2008

    All of a sudden my screen dimmed. The contrast is at 100%. I can only see the screen in a pitch black room. Help

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  • Master
  • 4,402 Answers

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related


try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

Posted on Jan 22, 2008

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Here is a quicker solution if you have already chosen Europe?

Well, thanks to my investigations I have found there is a solution. Pressing reset will not work and installing new f/w is a pain.

Instead, open your S9 system folder, and simply delete the "PARAM" file. Power off. Power up. (There is no need to change firmware at all).

You are back at the original screen. 1. Choose your language. 2. Next DO NOT CHOOSE THE EUROPE setting. 3. Third, choose your radio setting - any will do.

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Mine did exactly the same and i thought it was dead, but when u are reseting it keep it plugged into the computer while reseting it and it should turn on. It worked for mines anyway.

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Update the firmware, available at support.creative.com:

Creative Zen

Try another PC or another USB port
Make sure the hold/lock is not engaged

Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html


Creative Zen – Formatting

Step by step instructions for formatting a player

1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.

-Tha Mp3 Doctor

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Creative Zen

Try another PC or another USB port
Make sure the hold/lock is not engaged

Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html


Creative Zen – Formatting

Step by step instructions for formatting a player

1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.

-Tha Mp3 Doctor

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Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

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dpwnload the disc onto your computer then it might work.

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Just kept pressing the reset button and it worked, really annoying though.

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Hi! I think you should try this (i've already tried it and it works):
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2-Turn off your Zen (if you can't do it, press the "Reset" button)
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Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
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