Question about Xerox Phaser 8560N Laser Printer

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Xerox Phaser 8560

It's my first day of a new job and I want to look like I know what I'm doing! Have installed new maintenance kit but printer still not working properly. Do I need a reset code for this? Could someone please assist?
Cheers,
Cath

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  • furioza Jun 22, 2009

    Hello and thank you for your assistance. It doesn't want to print. Installed the maintenance kit correctly according to the manual. I remember other Xerox machine needing reset codes. Would this also apply to this maintenance kit on the Phaser 8560?

    If I can't get this going, I am going to look like a real ditz on my first day...not a great impression to give a new employer!



    Cheers,

    Cath

  • furioza Jun 22, 2009

    No error message/code is displayed. All appears to be inserted correctly. Simply prompts for replacement of Maintenance Kit.

    Door is closed properly. I've tried talking very sweetly to it, but it just sits there looking smug, while I look like a mug!



    Cheers,

    Cath

  • mnguy7764 May 11, 2010

    Yes, I know exactly what you mean! :-) When you restart the printer, does the printer itself have any error messages on the screen? Will it print a test page? I have seen with these, there is that refuse tray, I think it is called, take it out, put it back in and that will fix a lot of the error issues. There is a little sensor under the tray and sometimes it does not contact right, slide it back in place so it is contacting and then it may work.

  • mnguy7764 May 11, 2010

    What exactly is it doing?

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You could also try rebooting the machine. i've seen it happen that the new maintenance kit was recognised as new after a reboot. choose the standard shutdown method...

Posted on Jun 22, 2009

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