Question about HP P2360AA Keyboard/Mouse

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I purchased a hp wireless mouse for a second hand store. I'm not sure how to install it?

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Plug into matching ports that mate turn on puter if it doesnt work,you haft to install drivers goto google type in numbers off keyboard then such as (hp(p2360aa)(p2360aaea)driver) then download and install!!GOOD LUCK!!!!

Posted on Jun 22, 2009

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It should install automatically as most are plug and play.
connect the USB with the wireless piece into USB port it should then invoke found new hardware etc. if it cannot find a driver o to the HPS site tech support area and find the software driver to suit

Posted on Jun 22, 2009

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1 Answer

Wireless mouse won't work, have replace battery, rebooted laptop removed and replaced mouse connection etc. Was working fine until yesterday


Is it not working at all or is it moving erratically across the screen? If it doesn't seem to be working at all, turn off your mouse then unplug the receiver's USB cable from the laptop for about 5-10 seconds then plug it in to another USB port. It may detect a new device, just let it do the automatic installation if it asks. You should here a 'tada' or ding sound when it is plugged in. When installation is completed or about 10 seconds after you hear the sound, turn your mouse back on.

If it still doesn't work, try shutting down your laptop completely instead of just rebooting it.

If it still doesn't work after that, make sure you have a spare USB mouse available then uninstall the software for your wireless mouse or mouse/keyboard combo then reinstall it.

Mar 23, 2011 | HP Wireless Optical Mouse

1 Answer

I have hp mini 210 laptop. I connect usb dongle of optical mouse to laptop. It installed automatically & successfully. It showing in device manager (Human interface device) but still optical mouse is...


Welcome to FixYa!

Here's a quick checklist to resolve your wireless mouse connection.

Solution 1.
1. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2. Make sure that the battery of the wireless mouse is placed correctly and is not drained.
3. After checking the first two steps, the optical lens on the underside of your wireless mouse should be flashing once in a while. If not, there is something wrong with the battery, the wireless mouse switch, or the wireless mouse itself is defective.
4. Connect the USB dongle in the USB port and let it install automatically.

Solution 2.
5. Connect the USB dongle in another USB port and let it install automatically.

Solution 3.
6. Restart the computer with the wireless mouse turned on and the USB dongle inserted in the computer.

Solution 4.
7. Download and install the drivers from here http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-47909-1

I hope that this will help.
Thank you for using FixYa and keep me posted!
Jas247

Mar 15, 2011 | HP Wireless Optical Mouse

2 Answers

Purchased new laptop and wireless mouse, first day worked great, after a week tried to use mouse again.....just not working have replaced battery no luck


I would try unplugging the usb receiver and restarting the computer.
Then plug it back in.
Sadly, with these, along with replacing the battery, that's the only option.

Mar 12, 2011 | HP Wireless Optical Mouse

1 Answer

Just purchased new wireless hp mouse for my home computer and it will not work


control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware make sure that wireless mouse is selected also you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Nov 26, 2010 | HP Wireless Optical Mouse

1 Answer

I do not need new batteries and connection to computer is there but my Dynex wireless mouse works for a couple of minutes than goes off. No red lights nothing this is the second Dynex I have purchased with...


Do you have the Dynex driver installed? Also check to make sure there is not a generic mouse driver installed as well -- two drivers might create a conflict.

Jun 27, 2010 | Dynex Wireless Optical Mouse

1 Answer

I purchased a HP laptop, Windows 7. I installed


You have to install the software that came with the wireless mouse. I have several, and some will and others won't work without the software. That is 90% what it is.

May 17, 2010 | Logitech Cordless Mouse

2 Answers

I just got a hp optical wireless mouse and reciever,product no. is gm323aa,I checked the batteries,changed usb ports,pushed button on reciever alone and at the same time as the button on the...


make sure u installed your mouse properly...
also make sure that your usb point is correct....
make sure that the mouse u purchased is working....

Oct 04, 2009 | HP GM323AA Mouse

4 Answers

Mouse Issues


There is a light/button on the USB plug. After inserting the USB key press that button then immediately press the connect button on the bottom of your mouse.

Hope this helps fix your problem.

Mar 14, 2008 | HP Wireless Optical Mouse

1 Answer

HP Wireless Optical Mouse Fading


Ref wireless mouse. Not sure if you have a solution yet but it seems there could be 2 sources to the problem. First a weak or decaying laser. Second, something you have introduced recently that could interfere with the wireless signal eg mobile phone, another wireless device, cordless phone, telephone wires close to receiver or maybe something else. Not sure what you do if the laser is failing other than clean the lens. You might have to get it checked or try a friends mouse to see if it is better. There s also a setting than can change the sensitivity of the mouse. Have you looked at those settings.

Dec 10, 2007 | HP Wireless Optical Mouse

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