Question about Whirlpool Refrigerators

Open Question

Whirlpool gd5rhaxntoo ice maker

The ice maker stopped producing ice. Both dispensers in the door are working (ice and water). I am assuming that the water line is working being that water can be obtained from the door. The sensor light is in the on position.

Posted by on

6 Suggested Answers

  • 878 Answers

SOURCE: Whirlpool refrigerator ED22TEXHW01 ice maker

Tammi, you first want to check to make sure the water inlet tube to the icemaker is not frozen shut. Next, get yourself a jumper wire about 4 inches long with the ends stripped exposing the wire on each end. Pull off the ice maker cover, it will pull right off. Now you are looking at the module. On the module, left side, you will see two test points marked V and L. Insert one end of the jumper wire into V and the other marked L. You are now sending 120 volts to the water valve and water should fill the ice maker providing the inlet tube is not frozen over. If it doesn't fill, you either have a bad water valve or module itself. Also check to see if the clips that hold the center gear on the module are not broken. back.

Posted on Mar 22, 2007

  • 281 Answers

SOURCE: water dispenser

the water freezes.. make the temperature lower so the water can come down.

Posted on Feb 18, 2008

  • 1073 Answers

SOURCE: Ice maker is not working

if you keep your hands out of the little beam slot on the paddel that is located on the left of the freezer and push it in the beam should shoot across to the reciever on the right and the light should stay on constant, that is if you have the switch on the right side turned on.

if it is turned on and the paddel is depressed and the light is still blinking the you need a beam kit part number 4389102

Posted on Apr 12, 2008

  • 2651 Answers

SOURCE: Ice maker only produces crushed ice

not really a reset button but htere is a solenoid that controls the type of ice coming out of dispenser. with the ice bucket in place give a look at it from underneath and find the brass rod spanning from front to back of bucket. that rod hooks into a solenoid catch that when activated lifts the rod up and down for crushed/ or cubed ice.. after locating the "hole" in which the rod enters you should also see a corresponding plastic ring that would catch the rod upn activating stich and pull/up and down.. Ill assume that the "catch ring" is tuck in the up positon , might only be frozen up in which case you can hit it with a hair dryer to melt it, its also possible that the \solenoid had melted it self in the up position in which case you need to replace it.. to check this theory you can hook the brass rod into the ring assy in which case youll only dispense cubed no crushed

Posted on Nov 03, 2008

  • 3361 Answers

SOURCE: ice maker will not dispense the ice

The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

Posted on Mar 23, 2009

  • 1099 Answers

SOURCE: water does not dispense thru my whirlpool


Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.

Hope this helpout......

Posted on Aug 04, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

It quit making ice - water comes out the water side--the dispenser works until bin is empty

some ice makers have an arm on them that stops producing when the box is full and sometimes it sticks in the ff postion

Mar 10, 2015 | Whirlpool Whirpool 26 cu. ft. French Door...

1 Answer

I have a side by side with ice/water dispenser on the freezer side of the door. a couple of months ago the ice maker stopped working and just today the water stopped coming out the dispenser and none of...

1light not work , may lightbuld loose in the socket , or door switch
2 ice maker not work? may the ice maker arm shut-off. sut-off arm to be on(sure be down position)
3 is the ice maker switch in the off positio ( on some models)
4 is the freezer door not closed completely ? if it will not shut all the way,push the door firmly shut for the water dispenser poblem
5 check water filter. or water valve clogged or bad? replace them if necessary
good uck

Jan 11, 2011 | Whirlpool Refrigerators

1 Answer

Auto Ice maker in Whirlpool fridge, not producing ice. I suspect the water feed line might be frozen since it was working fine two days ago. I haven't heard the water fill and the tray is empty.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Oct 08, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker goes through the process but no ice is produced water

If you're not getting water to the ice makerTry swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.
The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow. ice maker

Jul 12, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Will not make ice, water line is connected and turned on, and water dispenser works fine.


The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

Jul 03, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker not getting water


May 29, 2008 | Whirlpool GS5SHGXLS Side by Side...

1 Answer

Ice maker not getting water after changing filter

Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
 Is the ice dispenser stalling while dispensing “crushed”
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

4 Answers

Ice maker not getting water

check your water valve you have 2 located at lower back of refrig.

Dec 11, 2007 | Whirlpool GD5SHAX Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

125 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides