Question about Microsoft Xbox 360 Console

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My xbox scratched my game

I dont touch my xbox when it is playing, it sits on its side and i have never had a problem with it until now. i have had the game for 2 weeks and was brand new. i played the game a few times and one day it said it could not read the disk after i inspected the game disk there was a perfect ring of scratches on the disk. the game didnt leave the xbox hardly at all so it did not get scratched anywhere else. besides wanting to take a bat to the system i dont know what to do, has anyone had problems like this?

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Try this with the games and return the xbox, let me know how it works out thanks. how to fix scratched cd cheap

Posted on Mar 05, 2016

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Its common for games to get scratches on them, there is a fix for it and its located right here and it has to do with not enough rubber pads on the top of the drive protecting the games and you can read about it right here:

http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

Posted on Jun 21, 2009

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The first xbox models had the same issue, I my self experienced it, but it was only once.

Replace the drive or talk to microsoft if it happens again

Posted on Jun 21, 2009

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For further help on scratched Game Discs and/or Xbox laser burn disc repairs or to get scratched discs professionally repaired, visit:

www.discREPAIR.ie

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Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.


For further help on Xbox & Xbox 360 disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters, or send your discs for repair.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

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check to see if anything is obscuring the disc tray on opening and closing.
If there isnt check the disc make sure its smooth and flat no bumps and not bent

if there is noises like grinding when playing it may be a part inside causing this

i suggest calling xbox because i dought u want to risk doing this to other games.

please rate. thank you

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Other than that, there's no way to really stop it. That's the nature of the device.

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http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

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