Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Vista: No internet after update

Ok, so my cousin installed new updates via windows update. And now IE 7, 8 and firefox cannot connect to any host, including the router.
The connect is wireless, and its vista home premium.
I can ping google fine in cmd.
I can use system restore, and it does fix the problem, but that leaves the os out of date.
Any ideas?

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  • adam_g_001 Jun 22, 2009

    I checked the proxy settings, all fine (none set).
    Not even msn connects, it reports an error on key ports.
    I tried disabling the firewall and avg, no help there.

    I also reset IE settings, as well as the add-ons.


    So there is a connection if ping works. It's not the router, as this laptop is under the same network.

    I had this problem before with another pc, for a over a year.
    I phoned out support only a month ago, they said install the updates and report back. I installed them, then every was ok, which was odd.



  • adam_g_001 Jun 22, 2009

    There were loads, about 30, all for different products.
    I restore the pc back to the buy date, then installed the updates again.
    This date was around March.


  • adam_g_001 Jun 24, 2009

    Any Ideas...

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Perhaps your gateway has changed? Look in your network connections, or perhaps a proxy has been entered into the browser?

Posted on Jun 22, 2009

  • compact72 Jun 22, 2009

    What update was it? Can you remember the install date?

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Pinging google.com [72.14.207.99] with 32 bytes of data:
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Reply from 72.14.207.99: bytes=32 time=93ms TTL=234
Reply from 72.14.207.99: bytes=32 time=98ms TTL=234

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see http://support.microsoft.com/kb/331906
Another potentialy simple soloution might be to to download another browser like "firefox" from another computer put it on a usb stick and the transfer to your pc, install firefox onto your pc and see if it allows you to connect to websites
http://www.mozilla-europe.org/en/firefox/
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