Question about Whirlpool MH6130XEB/Q Microwave Oven

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My microwave bulbs don't work

My microwave is a Kitchenaid and i don't know the year. The microwave unit works fine except the lights don't work. I know it is at least a couple years old. The other day I tried to turn on the lights but they didn't work. I tried the microwave and it still worked but the light inside also didn't turn on. I just tried to replace all three bulbs just in case but it was no help. So basically my microwave unit works but the lights don't. I bought this microwave new a couple of years ago and this is the first problem i have had and have never even removed a screw on it till this afternoon when I tried to replace the bulbs. Any help? Thanks.

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  • Whirlpool Master
  • 9,047 Answers

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or no bright, too. Sometimes this will similarly affect the exhaust fan operation or inside light, too.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jun 24, 2009

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