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Shredders have a manual switch for reverse..... if you have tried this, then there could be a possibility that the switch has dust of paper in it and the contacts not making contact for the reverse cycle... or the switch is faulty. If you have any electrical knowledge, you can do a test with an ohm meter for continuity in the reverse mode.... or remove the switch and blow it out with an air compressor. If you mess with electrical, ALWAYS REMEMBER TO UNPLUG THE SHREDDER!!!
You do not list brand and model but it is typical that the belt replacement is missing the mark in that the reel rotation sensor is not detecting rotation of the reel table and therefore trying to go the other way. The reels have to be turning in play mode. If they do not auto stop or the reverse function thinks the tape is at end.
Hello and Welcome to FixYa!
Well the mal-function can be due to numerous reasons. You need to choke out each possibility one by one.
Loose Connections ( Check for all the connections to the circuitry and motor).
Bad Starter Button ( Check for the button switching using a Multi meter).
Bad Motor Winding (Motor bushes or winding can be the bottle neck).
Check for the quoted possibilities and you'll soon find one good reason for the mal-function.. Feel free to ask anything regarding the trouble.
with all other movements working more than likely the forward reverse motor is bad or possible bad switch test the switch first if it appears to be good replace motor or seat being as u have to remove seat to be able to replace motor might be cheaper to get another seat out of a junk yard most junk yards wont sell u just the motor so have two options buy new motor (probably dealer only item and expensive) or get a seat out junk yard(drawback to this is seat color might not match but seat covers are cheap)
Yes this is a possibility that the auto dip switch sensor or the circuit can be faulty. So flash a torch to check if the auto circuit works or flip to manual mode to check if the headlight relay works.
Make sure that the contacts are clean, the holders are good , the ground connections are good.
Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor
After all of that I would say that the switch is open circuit on the Forward contact and needs replacing
The "Head Assembly" IS the shredder. If that part is bad you have DEEEEP trouble. I can tell you though that the primary exchange gear is likely stripped. It is nylon and can't take much abuse. How do I know??? ... 'Cause I have one just like it!!! Let's trade. Maybe we can get one good one out of the two. In the future (as I have carefully explained too my daughter!!!) don't put more than 10 sheets in at a time!!!
By the way... the only part left after the "head assembly" is a waste basket..
Ramah G. Martin (the guy who fixes things)
I have the Infoguard SX-100M Axeus, sold by Staples. Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, the gears and fuse was ok, I think something on the circuit board was fried. I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.