Question about LG 42PC3DC 42 in. Plasma HDTV

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Picture selection I just hooked up my HDTV cable box, but I'm only able to get the picture in 16:9, 4:3, and two zoom options. These options leave a gray bar on both sides of the picture. I think I need to select the horizon option, but for some reason, it's not one of my options. Please tell me what I'm doing wrong. I'm using the red, green, and blue wires for the video and the red and white wires for audio, all of which were provided by my cable company. Thanks.

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Re: picture selection

If you have a motorola HD box turn off the cable menu on cable box 4:3 override stretch and TV type 16:9

Posted on Oct 26, 2008

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Hi Anthony,

You're describing what is called letterbox and pillerbox. Letterboxing is when there are two horizontal bars - one at the top and one at the bottom of the screen with a wide picture between. Pillerbox is when there are two vertical bars - one on the left edge and one on the right edge of the screen with a tall picture between.

The settings on your TV (and on your cable box, satellite box, DVD player, etc.) tell the TV how to display a picture that will not fill the screen completely. If the program source (an older video-taped TV show, non-widescreen version DVD, etc) was not originally "shot" or saved in widescreen format, the TV offers you a choice on how to display the image. They ask if they should stretch or zoom to fill the screen (and you have to deal with the skinny / tall images or lost portions of the picture); or maintain the aspect ratio (not stretching or zooming) by leaving a part of the screen blank (grey or black) by inserting bars left and right or top and bottom of the screen.

Start out by telling the devices that send pictures in a format that matches you TV's screen ratio. I am assuming you've got a wide screen HDTV which would mean it should be set to "16 x 9" (a.k.a. 16:9) ratio display. If you have it set for 4 x 3 (a.k.a. 4:3) you should change it. Look for a setting on your TV that asks about stretching, zooming, etc. as this will be an issue when receiving picture from an off air antenna on your house when a TV station is airing an older, non-wide screen format TV show or movie.

TV signals provided by Cable TV or Satellite provider must be HDTV type signals. If you have the standard TV service (non-HD) no picture sent by them will ever fill the screen. This is because Standard Definition TV (SDTV) is not capable of those types of signals. You will have to bump up your subscription to HDTV service to get full screen pictures.

I hope this helps!

Nov 10, 2011 | Sharp Flat Panel Televisions

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Cannot get full screen picture. seems like I still have a 36 inch tv. It is a 42 inch LG plasma hdtv

It seems like you're expecting a 16:9 ratio picture. If you're sending a 4:3 ratio signal to the TV, you'll get a 4:3 ratio picture. An option would be to use the remote and set the TV to a 16:9 ratio picture, but that'll stretch the picture and make everything look fat. Another option would be to use the remote and zoom in, but that'll chop off the top/bottom of the picture a bit. Either case would be annoying. Some make matters even more annoying, some programs are broadcasted in a 16:9 ratio signal, but the actual picture is really 4:3 ratio. So...... as long as the pictures don't look skinny, fat, or chopped off, just accept it. If you're really that picky, just watch new Blu Ray movies only.

Jul 22, 2011 | LG Flat Panel Televisions

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The picture is too large, almost as if it is on zoom, so the edges of the picture are cut off. How do I fix it?

check and see if you have a zoom button on the TV remote
If your hooked to a cable box call the provider because some of the cable boxes have a setting that will cause this issue

Dec 04, 2010 | Panasonic VIERA TH-C50FD18 50 in. Plasma...

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Picture Is Too Big for Screen

Sounds like your cable box is zoomed in, I run into this a lot when running service calls. On most cable provider's remotes there is an 'aspect' button next to or around the '0'. Try that and see if it helps you out at all :)

Feb 24, 2010 | Samsung LN55B650 55 in. LCD HDTV

3 Answers

LG 47'' LCD HDTV 120Hz - Incorrect Picture Width

I just had this problem and got it solved. The issue is that your cable box is likely set to the wrong aspect ratio, so your tv will not be able to display the picture properly without this setting changed. On my cable box(Pace), you need to turn the power off to the cable box using the remote. Then hit the menu button on the remote and a new menu will appear on the screen. Change the aspect ratio to 16:9 and you should be all set. Hope this works for you too.

Feb 22, 2010 | LG 47LC7DF 47 in. LCD HDTV

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Why did my picture become big so I can not see the sideline information

Press the RATIO button repeatedly to select the desired picture format. You can also adjust Aspect Ratio in the OPTION menu.
  1. Set By Program. Selects the proper picture proportion to match the source’s image. (4:3 → 4:3, 16:9 → 16:9)
  2. 4:3. Choose 4:3 when you want to view a picture with an original 4:3 aspect ratio, with gray bars appearing at both the left and right sides.
  3. 16:9. Choose 16:9 when you want to adjust the picture horizontally, in a linear proportion to fill the entire screen.
  4. Horizon. Choose Horizon when you want to adjust the picture in a non-linear proportion, that is, more enlarged at both sides, to create a panorama view.
  5. Zoom 1. Choose Zoom 1 when you want to view the picture without any alteration. However, the top and bottom portions of the picture will be cropped.
  6. Zoom 2. Choose Zoom 2 when you want the picture to be altered, both horizontally extended and vertically cropped. The picture taking a halfway trade off between alteration and screen coverage.
  7. Cinema Zoom. Choose Cinema Zoom when you want to enlarge the picture in correct proportion. Note: When enlarging or reducing the picture, the image may become distorted. You can adjust the enlarge proportion of Cinema Zoom using D / E button. The adjustment range is 1~16.

Oct 18, 2009 | LG 42LC2D 42 in. LCD HDTV

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Viewing area is cut off at sides

It's not your tv. It's your cable box setting. Go into settings on your cable remote and set picture size to normal and not zoom or any other setting. Also make sure your picture format is set to 16:9 on your tv. If you cannot figure how to change picture size on your cable box, contact your cable provider. Good Luck.

Nov 04, 2008 | LG 37LC7D 37 in. LCD HDTV

1 Answer

Aspect ratio problems on Samsung LN-S2651D Flat Panel TV

The aspect ratio (zoom) button on the cable remote had been changed. On Brighthouse the # button toggles through the zoom settings. It's not a tv issue, it's a cable fix.

May 29, 2008 | Flat Panel Televisions

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Picture size is always too big. No matter what the zoom setting or display setting, the image borders fall outside the screen. AKAKI tech support tel # is diconnected.

there are only normally 4 options for picture size, 4:3, 16:9, 16:9 zoom and auto, unless you are using High definition. Any other settings should be found in your cable reciever box as the picture size can be altered in its settings also.

Jul 30, 2007 | Akai LCT3201AD 32 in. LCD Television

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