Question about LG 42PC3DC 42 in. Plasma HDTV

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Picture selection I just hooked up my HDTV cable box, but I'm only able to get the picture in 16:9, 4:3, and two zoom options. These options leave a gray bar on both sides of the picture. I think I need to select the horizon option, but for some reason, it's not one of my options. Please tell me what I'm doing wrong. I'm using the red, green, and blue wires for the video and the red and white wires for audio, all of which were provided by my cable company. Thanks.

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If you have a motorola HD box turn off the cable box...press menu on cable box front...select 4:3 override stretch and TV type 16:9

Posted on Oct 26, 2008

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Cannot get full screen picture. seems like I still have a 36 inch tv. It is a 42 inch LG plasma hdtv


It seems like you're expecting a 16:9 ratio picture. If you're sending a 4:3 ratio signal to the TV, you'll get a 4:3 ratio picture. An option would be to use the remote and set the TV to a 16:9 ratio picture, but that'll stretch the picture and make everything look fat. Another option would be to use the remote and zoom in, but that'll chop off the top/bottom of the picture a bit. Either case would be annoying. Some make matters even more annoying, some programs are broadcasted in a 16:9 ratio signal, but the actual picture is really 4:3 ratio. So...... as long as the pictures don't look skinny, fat, or chopped off, just accept it. If you're really that picky, just watch new Blu Ray movies only.

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check and see if you have a zoom button on the TV remote
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Sounds like your cable box is zoomed in, I run into this a lot when running service calls. On most cable provider's remotes there is an 'aspect' button next to or around the '0'. Try that and see if it helps you out at all :)

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I just had this problem and got it solved. The issue is that your cable box is likely set to the wrong aspect ratio, so your tv will not be able to display the picture properly without this setting changed. On my cable box(Pace), you need to turn the power off to the cable box using the remote. Then hit the menu button on the remote and a new menu will appear on the screen. Change the aspect ratio to 16:9 and you should be all set. Hope this works for you too.

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  2. 4:3. Choose 4:3 when you want to view a picture with an original 4:3 aspect ratio, with gray bars appearing at both the left and right sides.
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  4. Horizon. Choose Horizon when you want to adjust the picture in a non-linear proportion, that is, more enlarged at both sides, to create a panorama view.
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  6. Zoom 2. Choose Zoom 2 when you want the picture to be altered, both horizontally extended and vertically cropped. The picture taking a halfway trade off between alteration and screen coverage.
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It's one or two problems. It depends on if you're using a cable box. First try to see if your aspect ratio is on full using the JVC remote. Just Press the Aspect button. Then if it's on full and this doesn't correct the problem it may be your cable box. If it's time Warner go into the settings by pressing the settings button on the remote twice I believe tehn go to display and select the select and check each option picture size (change to normal if you have a 4:3 t.v. or stretch if you have a 16:9 (wide screen T.V.) Then go to aspect ratio and select again eih 4:3 or 16:9. If your have a hdtv cable box select output resolution and make sure there is a bulllet next to each setting for 480i, 480p, 720p and 1080i. Then exit out of the cable settings and your picture should be ok. Now if you have the hdtv package keep in mind it is normal to have the black side bars on each side of the picture only if your watching one ofthe high definition channel network that is not actual being broadcast in hdtv or recorded in hdtv.

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Viewing area is cut off at sides


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1 Answer

Picture size is always too big. No matter what the zoom setting or display setting, the image borders fall outside the screen. AKAKI tech support tel # is diconnected.


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