Question about Thomson 25952EE2 - - Phone
Numbers are getting fainter to the point I can no longer read them. The phone is two years old now.
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Posted on Jan 02, 2017
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I have a bit of bad news... your hook switch is bad. It's extremely common for this model phone and every single one will eventually have the problem. Unfortunately the problem starts out intermittently hanging up on callers and people do not understand what is happening. They get frustrated and replace their entire system... This is where most of the used phones come from so most used, even most "refurbished" phones of this type have the problem or will within a few months to a year.
I have repaired many thousands of these phones and it is so common that I am completely sure this is the case. Your phone has progressed to the point where the switch no longer (or rarely) works. Unfortunately the switch continues to go bad even in storage so the phone may have worked to some degree the last time it was used.
Our repair service is listed in the FIXYA repair directory for the USA. If you are interested you can find us by entering your zip code to the repair search box usually on the right edge of the FIXYA screen.
For you problem with stored numbers... the DKT2020 does not have any memory at all. All features, settings and information is stored in the main phone system so any stored numbers, names, etc.. are on your phone system for the port you connected the phone to.
Oct 18, 2007 | Toshiba DKT-2020 Corded Phone
Apr 09, 2017 | Thomson 25952EE2 - - Phone
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