How do I fix the turntable that will not turn

You didn't say what model microwave you have, but most that I have seen have two separate circuits inside. One operates the magnetron (which makes the microwaves) and the other operates the other things like the turntable or the inside light etc.. It is quite possible that you have a problem in that second circuit. This allows the heating without the turning. To fix this type of problem, if indeed that is the case, requires some skillful trouble shooting inside the microwave which I don't recommend your try unless you are a skilled technician, because of dangerous voltages. Go ahead and post the brand and model number and I can be more specific as to what action to take.

The turntable motor will need to be replaced, this type of repair is tricky not to mention the lethal voltages it carries. I strongly recommend a professional for this job.

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101 '
;
';
';
';

Unplug unit and take bottom off of it with the screws that go around the outer edge. The turnatanble motor has 2 screws and is removabe from the bottom underneath.

I have the same problem. Emerson gave me the name of a parts company (Fox International 1-800-321-6993) and they can supply a replacement when it comes off of backorder (anywhere from two to twelve weeks).

Try the TURNTABLE ON/OFF pad. Touch this pad to turn off the turntable or turn it back on. “OFF” will appear in the display when the turntable is turned off.

Do you mean MV1615?

If so, we have the service manual for this model and have uploaded it to our site here to help you. You will need the free Adobe Reader to view or print it.

You may need a new turntable motor or coupler.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

It's usually probably a failed turntable motor, but you should double-check the coupler, too.

We actually have the complete service & repair manual for this model at our site: http://www.microwavedisplay.cm/r930ak_aw_sm.pdf

You can order a new motor via Tritronics at http://www.wehaveparts.com

We're happy to help and we appreciate your thoughtful rating of our answer.

You can find helpful exploded views and buy the replacement turntable motor at http://tinyurl.com/gv383 Need safety tips? See http://tinyurl.com/yzjozk