Question about 2wire HomePortal 1800HG Router (1000400229000)
I frequently lose my connection temporarily, even as the wireless indicator has its usual three arcs of signal. I can often bring connectivity back by turning Airport off and back on. Rebooting the 2wire will usually bring it back. Rebooting the mac often works too. But why should I have to do this? Some application work can be lost (e.g, I'm typing this from memory for the second time because the connection went out, and when I got this window back there was no text in it). And besides, it's maddening.
I've made several calls to my provider AT&T. They have me check my settings, reboot the 2Wire, and reboot my system, and of course I'm connected. They think the problem is fixed, but it's not. The disconnects continue after a while.
One AT&T person had me use the 2Wire setup wizard from a mac connected to the 2wire via ethernet. It can't connect to the "configuration server" so that part of it fails, but a message says it's OK, and so did the operator in frustration. I'm still having this problem
I'm on a mac PowerPC G4 running Mac OS X 10.5, but this problem was also present when I was using OS X 10.3.9
The issue is now resolved. I found the solution by trawling through the 2wire troubleshooting website articles...
Here's how I fixed mine:
1) open the Management and Diagnostic Console by entering 192.168.1.254/mdc in the address line in your web browser.
2) click on 'Configure' under the heading 'Local Network' on the left column.
3) change the 'set DHCP lease time' to 999hours (instead of 24hours) - this stops the router from resetting itself every day.
4) click on 'wireless' under 'Local Network' in the left column again.
5) change the 'power setting' to 10 - ie maximum - this boosts the wireless signal, which means it's less likely to be dropped.
& that did the trick. Been working continuously now for the last month and a half! :))
Posted on Dec 19, 2007
I don't think this is a MAC or a PC problem, but has to do with the 2Wire AP Router... Personally, I prefer not to use 2Wire, but it appears we have no choice but to try to troubleshoot this.. first thing I always suggest is to reset the device to its default configuration.. there should be a reset button on the back.. hold it in for 30 sec to a minute, then try to connect again..
Let me know how you fare..
Posted on Dec 18, 2007
i ran into the same problem using xp my solution was that 2wire uses filters on other conponents in your home make sure the filters are on the right way for anything connectint to the phone lines k if you phone is connected straight to the phone lines then you will get this kind of trouble
Posted on Nov 03, 2007
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