Question about NorStar Meridian M7310 Phone

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Meridian Norstar M7310 -- Phone's buttons seem disabled.

My office phone is a Meridian M7310. The only buttons that now work are when I press shift and ANY other button, it dials to the same extension. Other than that, the buttons on the phone don't work, but i still have a dial tone and can still receive calls.

The phone was working perfectly fine until I started programming some internal extensions on the speed dial buttons. I think I may have disabled the buttons or locked the buttons. What can I do to unlock or enable the buttons again? Alternatively, is there a way to reset the phone?

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Sounds like a stuck button!

Look for the button that is depressed... or the button that has that person that the set is always calling and remove that button with a key/ small knife/ screwdriver or something.

When you take this button off the set, I bet that your set will start working again.

Clean that button, maybe there is something spilled on it.

Good Luck.

Posted on Aug 29, 2009

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Unplugging and replugging is the first step. Is your shift button stuck?

Dan

Posted on Aug 01, 2009

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