Question about Sharper Image TomTom GO 720 Portable GPS with Bluetooth GPS Receiver

1 Answer

Tomtom device will not turn on at the power supply.

We turned the device off &placed it on the charge unit, the next day we could not get the device to turn on. We have only a black screen.

Posted by on

  • lsallen Jun 22, 2009

    Thank You so much, I did as you suggested, waiting several minutes, held down the power button & it turned right on, great input/suggestion. Again Thank You!!!!

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 4,090 Answers

Well this is a guess here.
Are there any lights on the unit at all?
when it was on the charger did it light the chatrge lights ( blinking). Try putting it back on the charger and seeing if it turns on while connected ( may take a few mins before it will) If it does turn on wjhen on charger I would suspect either the battery discharged instead of charged, or the battery collapsed.
It needs to be sent for repairs.

Posted on Jun 22, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My tomtom will not come on what is the problem


Then it means power is not reaching the unit. The power is mainly obtained from the battery, and if the battery is not charged, then it will not come on. Try to charge the gps device for about 2 hours then try to turn it on. If it does not come on, then it means the battery did not get charged. That can be a problem from either the battery or the charger or the charging port.

First test the battery by fixing it in another gps and charging it for about 2 hours then turn it on. If it powers on the gps, then it means the battery is okay, but if it does not turn it on, then it means the battery is weak and cannot hold a charge and the solution is for you to replace the battery.

Next you test the charger by trying it out on another gps device, if it turns it on, then it means the charger is intact but if it does not turn it on, then the fault is from the charger.

Finally, test the gps itself by trying to charge in by connecting it to the computer using the USB cable, then you turn it on, if it does not come on, then it means there is a problem with the connection port or there is an internal problem or something with the unit.

Hope this information helped.

Jan 02, 2011 | Tomtom ONE GPS Receiver

1 Answer

I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
      tomtomrider.jpg
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

2 Answers

Tomtom wont come on, tryed the reset still wont work, it has been chargeing for three hours


You battery is dead. Even though it is saying charging, your battery is not accepting the charge.

Nov 26, 2009 | Tomtom ONE GPS Receiver

1 Answer

Certain functions not working? tomtom go 720


This happens with my cell phone all the time too, just have to go to manage phones and delete my phone then re-configure it and that seems to fix it for a while at least. Also night & day always has to be done manually, it won't change automatically that i'm aware of. I'm pretty sure i had to download some of the free voices from the TomTom Home or website initially, in any case i prefer to use my TomTom 720 without voice as becomes annoying listening all day nag nag nag blah blah blah.

Aug 10, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom problem


When you turn off the device with power button, you actually set the device in stand by mode, not fully turned off.
This state will drain the battery.

The only way I know to turn device fully off, is to do a reset with paperclip at bottom of device...

Mar 05, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Doesn' t turn on


1. Connect the TomTom to the USB for power (green light should be on).
2. Hit the reset button on the bottom of the device - you should feel it depress slightly.
3. Press firmly and hold the power button and count to 10.
5. Try this a couple of times if it doesn't work the first time.

Even if your battery is ****, the power connection has a pass-through, so you can still use the device as long as its connected to the charger.

Dec 19, 2008 | Tomtom GO 720 GPS Receiver

5 Answers

Tomtom one xl freezing on start up screen


OK... I found an amature solution;

- Do a soft reset of the system, with the paperclip (see tomtom site)
- Put the device on the docking station and connect it to power as well as to your computer. While it's turned off
- Turn on the TOMTOM while connected to the computer
- Start the TOMTOM Home software
- And it made connection again
- Disconnect the device via the software
- Take the device out of the docking station
- Turn it off and on once

This worked for me, my next step would have been the support desk. Grtz Derk

Sep 28, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom GO 910 GPS stopped working


Mine is about three weeks old and just did the same thing. I ahd been using it while walking in a town in Germany. So I did not even have power/docking or PC problems.

I reset the unit with a paper clip. Look in the mounting opening at the lower rear of the 910, there is a small cut out. press this carefully, mine is now back to life and did not even lose my 'recent' list.

Jul 13, 2008 | Tomtom GO 910 GPS Receiver

4 Answers

Tomtom 4v00.910 won't turn on


The battery inside the tomtom is a lithium iron type. They generaly do not have any memory effect so you don't need to run them down as it serves no purpose. You can charge lithium iron whenever you want. Sometimes if a lithium iron battery drops below its absolutly flat voltage which is somewhere around 3.2 volts in a tomtom , it wont take a charge. This is because the charger has a protection circuit inside it that shuts it down if too much current is drawn. As such if the tomtom battery is really really flat then the charger will see it as a dead short and will shut itself off meaning that the battery wont charge at all. If you open up the tomtom , then using some wire off-cuts insert them into the batteries little plug holes. Connect a 9v battery to those 2 bits of wires " THE RIGHT WAY ROUND " for about 10 seconds . The battery will then be shocked upwards in voltage. This might then be enough for the charger to see the tomtom battery at over the 3.2 volts. Hopefully the charger will then charge it. Be carefull with is 9v as its actually over-voltage and charging lithium iron batteries can be a bit dodgy if you do it for too long. Actually , using a bench power supply is a much safer idea and you can also limit the current too but if youre not technical and dont have the right kit , then its worth trying the 9v battery thing as last resort. hope this helps.

Jan 23, 2008 | Tomtom ONE GPS Receiver

1 Answer

Doesn' t turn on


reset the device by pushing the reset button near the plug on the bottom of the unit , then it will come on i presume you upgraded by the internet you need to use a paper clip to reset the unit

Sep 25, 2007 | Tomtom GO 700 GPS Receiver

Not finding what you are looking for?
Sharper Image TomTom GO 720 Portable GPS with Bluetooth GPS Receiver Logo

Related Topics:

222 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sharper Image GPS Experts

Marvin
Marvin

Level 3 Expert

81400 Answers

Will Halftowaite

Level 3 Expert

508 Answers

The Knight
The Knight

Level 3 Expert

75774 Answers

Are you a Sharper Image GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...