Question about Dell Wireless Keyboard Optical Mouse w0147

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Mouse problemc my cursor is not moving the mouse is working i have changed the batteries and checked to make sure the mouse is working it is a dell wireless i called dell and they said they can fix for 75 dollars over the phone does anyone no another way that seems like alot for a problem i can probably do myself for free any input would be appreciated

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First press and release the green connect button on the mouse and then press and release the green connect button on the receiver. I had the same problem, and this worked for me.
If that doesn't work, do the following: Press and release the green connect button on the keyboard and then the receiver. Wait 20 seconds. THEN press and release the green connect button on the mouse and then the receiver. This should re-establish the connection. Good luck!

Posted on Jul 04, 2009

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First make sure your receiver is plugged in properly. if your mouse has a reset button on it try pressing it. then then press the reset button on your receiver(if any) this might solve the problem. if not it might be a software problem. hope this helps.

Posted on Jun 21, 2009

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