Question about Kenmore Washing Machines
It appears your timer/main controller/CCU or pressure switch has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
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PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 18, 2010
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Posted on Jan 02, 2017
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Jan 08, 2014 | Washing Machines
May 04, 2012 | Kenmore Washing Machines
The top load washer utilizes a pressure switch attached to a clear plastic hose. If the water fills the tub but will not stop filling you will need to remove the top panel and inspect the hose for obstructions. You may need to disconnect the tube flush it clean and make sure no foreign debris are in the connector on the pressure switch. If the tub will over fill, you may need to replace the pressure switch. If the water will not fill the tub and the water continues to run you need to check the drain pump. Is water exiting through the drain hose? If so the drain pump could be the problem.
Feb 23, 2011 | Washing Machines
Hope this helps you...Jim...Please leave a comment...Thanks!
LEAKS ALL THE TIME Is your GE washer leaking all the time, even when not in use? If so the problem is the fill hoses or the valve. Look behind the washer to see if water is coming from the hoses. If not, take the cover off to the control panel. Once off, you should see if the water valve and if there is leakage - it needs replacing (if it is leaking). This is the most popular water valve for GE top-loading washers made after 1995 and the part number is WH13X86 Order Here. . Note that some models have a water valve with more than two coils. In this case, you will need to order the valve by model number at AppliancePartsPros.com Buy Fill Hoses Here.
LEAKS DURING FILL CYCLE Is your GE washer leaking during the fill cycle? If so the problem may be in the valve. Follow instructions above, only this time start the fill cycle before looking at the valve.
If your washer overflows with water during fill cycle your problem is the water level control or the water valve. If you must cut the water off from the house plumbing to stop the water then there is no need for testing, just replace the water valve. First, you need to turn on the washer. The washer should start to fill with water, now cut the washer off and on repeatedly (note to yourself whether the water turned off every time). If it does cut off every time you cut the washer off, then it's most likely in the water level control. If it keeps running after you cut the washer off then, the water valve is bad and needs replacing. (Note that the valve can stick intermittently so it still may be bad if it passed the test) Water valves can be purchased at AppliancePartsPros.com
If the water valve doesn't stick in the first test then you need to check the water level control. First, remove the front of washer (insert butter knife between the top and the front pushing on the clips) then look on the side of the tub and you should see a tube attached to a box. Remove the tube (make sure all the water is out of the tub) look in the tube to see if is stopped up. Often it will stop up near the end. If it is, you can clean it out with a toothpick. Once it's clean, reinstall it and your washer is fixed. If the tube is not stopped up reinstall the tube. Now set the water level control on the lowest setting and start filling the washer with water. If the water stops when the tub is approximately half full (this varies with every model) turn it up to the next level (you may have to reset it). Repeat until the tub is full. If at any the water level gets above the last row of holes in the tub, unplug the washer. If the water stops running when you unplug the washer, replace the water level control. If the water doesn't stop, turn the water off at the wall then replace water valve. Water level contorls and water valves can be purchased at AppliancePartsPros.com . LEAKS DURING WASH Is your GE washer leaking during wash? If so the problem is the tub seal (seals around the transmission where it goes through the tub), drain hoses (including the tub to pump hose) or the pump. First take the front off the washer (insert butter knife between the top and the front, pushing on the clips) then start the fill cycle. Now start watching until you see a leak. If the leak is coming from the tub seal, the transmission needs to be replaced (note that changing the transmission is expensive and takes special tools, so you may consider replacing the washer). If the leak is coming from the drain hose or the pump you need to replace it. If you don't see it leak at all, your soap may be the problem. To check this fill the washer with water and the amount of soap you normally would use. Then start the washer and watch the tube coming from the left back of the tub (the overflow pipe). If soapsuds come out of the overflow pipe then try cutting down on your soap or switch to another brand. This may fix your problem. These parts can be purchased at AppliancePartsPros.com
LEAKS DURING PUMP OUT Is your GE washer leaking during pump out? If so the first thing you should look at is the drainpipe (to your house plumbing). Fill the washer with water, and then turn it to spin and start it. Now while it's pumping, look at your drainpipe if water backs out (it may not back unless you have soap in the tub), then the problem is in your plumbing. If it doesn't, follow the same steps as above in "leaks during wash." Only this time watch for leaks during pump out as well.
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