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Prints a black page

When printing, i only get an all black page.

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  • thoban139 Jun 21, 2009

    It is printing just a whole page of toner, not readable

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GO TO CONTROL PANEL, CLICK PRINTERS, SELECT YOUR PRINTER, RIGHT CLICK TO PROPERTY, CHECK PRINTING PREFERENCE MAKE SURE GRAYSCALE IS NOT CHECKED.

Posted on Jun 21, 2009

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picture: printing preferences, color page on a hp printer, select grayscale with black cartridge only.
4d48547.jpg

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