Question about Sony Playstation 3 (PS3) Console

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DNS error 80710102

I need help with an error code that is coming up on my PS3 - DNS 80710102. I've restarted my modem, restarted my PS3.. and still no luck. IP address was fine. please help?

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If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

If all these fixes fail to work you can contact sony at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3

Hope this helps.

Posted on Jun 24, 2009

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How to fix ps3 error 80130182


Hi lucious_howa

Turn your router/modem & PS3 off unplug all cables plug them back in & turn both router/modem & ps3 on see if this helps.You may get DNS error code (80710102)... If so try going to the link i have provided and see if that information helps...

http://community.us.playstation.com/message/1661203

Cheers nikki

Please take a few seconds of your time to rate my solution as i have taken time to answer your question the best i can Thank You......

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If you follow the link below I have written an in-depth (and free) article about how to fix PS3 DNS errors and get rid of the 80710102 code on your console.

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