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Reconnecting D-Link Router

I had a connection problem with the Internet and, in order to fix it, Verizon support had me disconnect my D-Link Router, which I purchased from you. I have a desktop and a laptop (also purchased the laptop from you). The router was connected through my desktop and my laptop was wireless. My connection to the Internet is fixed; however, Verizon was unable to tell me how to reconnect my router since D-Link is not a product which they support! So, my question is -- can I merely reconnect the router as it was connected and will it work as it did before, or does it need to be reset? The Verizon person to whom I was speaking had me reconnect the wires as they were before she made be disconnect them, but it didn't work. She then just told me that I had to call D-Link. Of course, I do not have free support service from them because I purchased it in 8/06, so I'm asking you. I don't want to purchase support if this is a simple answer. Thank you very much.

Nancy Smith

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Re: Reconnecting D-Link Router

Well if I miss my guess, dsl has to go from the modem to an uplink on the router, cable gets plugged directy, look for a plug on the back called uplink, you can also reset the router to factory by getting a paper clip and inserting it inot the little hole in the front and press in for a few seconds, you shold see it reset by the lights

Posted on Nov 04, 2007

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