Question about Sony Playstation 3 (PS3) Console

1 Answer

Error 800100a new bt home hub, ps3 runs fine then dns error, once powered down and started up again it seems to be fine, trying to download update for world at war

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 46 Answers

If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

  • Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).

  • Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.

  • See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

Restore Default Settings

During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.

If all these fixes fail to work you can contact sony at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3

Hope this helps.

Posted on Jun 24, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sony PS3 ERROR CODE 80710092?


80028EA8 - Seems to mean unable to authorize isp account details

here are some of the ps3 error code that might help you in the future..

Complete PS3 Error Codes:


0710102 - DNS Error; No DSN server available.

8013030 - System Error due to failed update download

80010001 - Major Error , Game ability stopped

80010006 - An error occurred during the start operation (corrupted folding install)

80010007 - An error occurred during the start operation (during disc swap tests)

8001000B - it happens when trying to establish wireless connection

80010017 - Can't start BlueRay Game

8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown

8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again

8001050F - Hardware failure. Cannot update firmware or connect to internet.

80010510 - Will not play games installed on the hard drive

80010514 - Possibly reading blu-ray disc problem

80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again

80023101 - Unknown

80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server

80028EA5 - User cannot connect to PS3 network

80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.

80028EA8 - Seems to mean unable to authorize isp account details

80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,

80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again

80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).

80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it

80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error

80029023 - Exchanging Key Information exchange has timed out

80029024 - "The attempt to obtain an IP address has timed out".

80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)

80029501 - connection

80029509 - When the PSN network is down for maintenance.

80029513 - This content cannot be accessed on your account (80029513)

80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)

80029564 - Downloaded game will not install

80029751 - warhawk wont start but eveything else seems ok

80029945 - Can't playback burn BD movie

80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )

80029C68 - Corrupt data usually on external device

8002A10B. It shows up when I try to view my friends trophies, profile etc.

8002A10D - Unable to Add friend in XMB

8002A4A6 - Cannot load game to play online

8002A515 - Error Signing in

8002A524 - connection

8002A548 - Unable to remain logged in - either to game or server

8002A705 - Unable to connect to server/host. Check router port configuration.

8002AD23 - Unknown

8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.

8002B241 - DVI has no audio.

8002B71A - Possible NAT Error , Can log onto Game Server but can't join game and can't host game

8002F994 - Too many people downloading the update (download it later on)

8002F997 - Can not update XMB firmware

80030001 - Deleting messages from inbox

8003041F - An error occurred during the copy operation (using media server)

80030517 - It seems to happen when you copy large media files.

8003051E - Game will not save

80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)

80031150 - "Setting information is corrupted.Press the x button to repair and restore default"

80031601 - Error Creating Account

8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none

8013013D - connection

8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security

80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.

8013030F - Access Point not detected

8041040F - Communication with the server failed. A dsn error has occured.

80410418 - DNS Error

80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.

80710016 - Playstation Network is down.

80710092 - "An error has occurred. you've been signed out from the ps network" , "Media Server Error: A network error has occurred (80710092)"

80710101 - Connection error

80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router

807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error

8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection

80710541 - The connection to the server timed out.

80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ

80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured

80710B23 - PS3 Network is Down or PS3 Network is too busy to respond

80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode

81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

Mar 01, 2011 | Sony PlayStation Portable (PSP) Console

Tip

PlayStation 3 ERROR CODES


Complete PS3 Error Codes:<br /> <br /> <br /> 0710102 - DNS Error; No DSN server available.<br /> <br /> 8013030 - System Error due to failed update download<br /> <br /> 80010001 - Major Error , Game ability stopped<br /> <br /> 80010006 - An error occurred during the start operation (corrupted folding install)<br /> <br /> 80010007 - An error occurred during the start operation (during disc swap tests)<br /> <br /> 8001000B - it happens when trying to establish wireless connection<br /> <br /> 80010017 - Can't start BlueRay Game<br /> <br /> 8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown<br /> <br /> 8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again<br /> <br /> 8001050F - Hardware failure. Cannot update firmware or connect to internet.<br /> <br /> 80010510 - Will not play games installed on the hard drive<br /> <br /> 80010514 - Possibly reading blu-ray disc problem<br /> <br /> 80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again<br /> <br /> 80023101 - Unknown<br /> <br /> 80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server<br /> <br /> 80028EA5 - User cannot connect to PS3 network<br /> <br /> 80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.<br /> <br /> 80028EA8 - Seems to mean unable to authorize isp account details<br /> <br /> 80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,<br /> <br /> 80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again<br /> <br /> 80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).<br /> <br /> 80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it<br /> <br /> 80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error<br /> <br /> 80029023 - Exchanging Key Information exchange has timed out<br /> <br /> 80029024 - "The attempt to obtain an IP address has timed out".<br /> <br /> 80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)<br /> <br /> 80029501 - connection<br /> <br /> 80029509 - When the PSN network is down for maintenance.<br /> <br /> 80029513 - This content cannot be accessed on your account (80029513)<br /> <br /> 80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)<br /> <br /> 80029564 - Downloaded game will not install<br /> <br /> 80029751 - warhawk wont start but eveything else seems ok<br /> <br /> 80029945 - Can't playback burn BD movie<br /> <br /> 80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )<br /> <br /> 80029C68 - Corrupt data usually on external device<br /> <br /> 8002A10B. It shows up when I try to view my friends trophies, profile etc.<br /> <br /> 8002A10D - Unable to Add friend in XMB<br /> <br /> 8002A4A6 - Cannot load game to play online<br /> <br /> 8002A515 - Error Signing in<br /> <br /> 8002A524 - connection<br /> <br /> 8002A548 - Unable to remain logged in - either to game or server<br /> <br /> 8002A705 - Unable to connect to server/host. Check router port configuration.<br /> <br /> 8002AD23 - Unknown<br /> <br /> 8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.<br /> <br /> 8002B241 - DVI has no audio.<br /> <br /> 8002B71A - Possible NAT Error , Can log onto Game Server but can't join game and can't host game<br /> <br /> 8002F994 - Too many people downloading the update (download it later on)<br /> <br /> 8002F997 - Can not update XMB firmware<br /> <br /> 80030001 - Deleting messages from inbox<br /> <br /> 8003041F - An error occurred during the copy operation (using media server)<br /> <br /> 80030517 - It seems to happen when you copy large media files.<br /> <br /> 8003051E - Game will not save<br /> <br /> 80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)<br /> <br /> 80031150 - "Setting information is corrupted.Press the x button to repair and restore default"<br /> <br /> 80031601 - Error Creating Account<br /> <br /> 8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none<br /> <br /> 8013013D - connection<br /> <br /> 8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security<br /> <br /> 80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.<br /> <br /> 8013030F - Access Point not detected<br /> <br /> 8041040F - Communication with the server failed. A dsn error has occured.<br /> <br /> 80410418 - DNS Error<br /> <br /> 80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.<br /> <br /> 80710016 - Playstation Network is down.<br /> <br /> 80710092 - "An error has occurred. you've been signed out from the ps network" , "Media Server Error: A network error has occurred (80710092)"<br /> <br /> 80710101 - Connection error<br /> <br /> 80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router<br /> <br /> 807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error<br /> <br /> 8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection<br /> <br /> 80710541 - The connection to the server timed out.<br /> <br /> 80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ<br /> <br /> 80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured<br /> <br /> 80710B23 - PS3 Network is Down or PS3 Network is too busy to respond<br /> <br /> 80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode<br /> <br /> 81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

on Feb 06, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Unable to get wireless access to internet on ps3, keep getting a connection error DNS 80710102 or 800100A, can you advise how to resolve?


Try to disable the security key of your wireless router in the meantime and try to connect your PS3 without the security turned on. If it connects, what you have to do next is to reset or generate a new security key on the wireless router and setup the PS3 - wireless network connections with the new security key.

May 26, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 dns error


I had this problem myself I bought a new server and it's fine now. I'll suggest contact your server provider if your server providers BT then I suggest buying a new server.

Apr 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation network problem


download straight to comp than transfer over cd-rw
then install the disk in your playstation and run the settings

May 19, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ive got a 40gb ps3 and a bt home hub wireless router how do i connect ps3 to computer ps ps3 is upstairs and pc downstairs


look on the back of your home hub. there should be a Wireless Key in a Grey box. (BT Home Hub wireless settings)

note the wireless key.

go to your ps3. and turn it on log on ect. go to settings and down to network settings (right at bottom).

(Im not sure of the next section because im currently on a network but it should be an option to find network).

anyway you search for networks. should find your home hub.

keep going right untill you have to enter any settings. and write your WEP Key (Not WKA). (wireless key from back of router).

Jan 10, 2008 | Sony Playstation 3 (PS3) Console

41 Answers

PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection


for mine i tried other fixes and they didn't work. Turns our my router had enabled security but the PS3 had forgotten the password (WEP key).

I turned off the WEP on my router and the PS3 suddenly found its connection.

To say I was getting stressed is an understatement, Sony should put something on their website, it seems like a really commonm problem to which people have no clear route to solution.

Dec 21, 2007 | Sony Playstation 3 (PS3) Console

7 Answers

Internet connection failed but IP address obtained.


Hi, i had the same problem but it was fixed by simply re directing my ISP's DNS settings away from Sony's. manually change your DNS settings to the ones below and it should work fine !
  • 208.67.222.222
  • 208.67.220.220
  • Nov 23, 2007 | Sony Playstation 3 (PS3) Console

    Not finding what you are looking for?
    Sony Playstation 3 (PS3) Console Logo

    3,651 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Sony Video Game Consoles & Games Experts

    shaun taylor

    Level 3 Expert

    1525 Answers

    marley mcelhinney

    Level 3 Expert

    490 Answers

    juanmireles1

    Level 2 Expert

    216 Answers

    Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...