Question about OfficeMax 0M96431 Shredder

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The blue light stays on when the bin is not full & the door is closed

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  • alsmith39 Jun 21, 2009

    The Blue light stays on when the basket is empty and the door is closed, it was unplugged overnight, we paid more for this home shredder but it seems no better than the cheap ones!!

  • alsmith39 Jun 21, 2009

    The Blue light stays on when the basket is empty and the door is closed, it was unplugged overnight, we paid more for this home shredder but it seems no better than the cheap ones!!

  • alsmith39 Jun 21, 2009

    how do we remove the top, we've tried with no success

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Check the optical sensor in the paper slot. It is probably covered in paper dust.
Take the top off and blow it down with compressed air (not canned air) you need some pressure behind it to get all the loose bits out.

Thanks for using FixYa!1

Posted on Jun 21, 2009

  • blueextc3221
    blueextc3221 Jun 21, 2009

    sorry - your top does not remove like other shredders.

    Remove the peper/basket and use the air to blow out the gears and sensors.

    THanks

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Www.electronicspoint.com/paper-shredder-troubleshooting-t54016.html

Posted on Jun 21, 2009

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Try to reset it unplug it for 30mins and try again.

Posted on Jun 21, 2009

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