Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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I have to hold my Ipod forward in the dock to get sound

I have tried various ipods with their correct adapter and the same problem. Mine is less than a month old. It seems the Bose recptacle is weak. I am taking mine back. I might try another one but sound like this is a design issue.

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Not a design issue as far as I've heard. They made the 30-pin din connector a bit 'soft fitting' so that it won't break from pulling out an iPod hundreds of times. The SoundDock II and SoundDock Portable are actually some of the more durable iPod products I've ever seen. The original SD also, but that had a weak power supply. I wouldn't worry about this happening again.

Posted on Jun 21, 2009

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Sounds like it's either a problem with the connector on the iPod or on the dock. To find our which see if it works okay on another dock - if you know anybody with one our text it on a demo model in a store. Or it could also be the plastic dock adapter - take our the adapter and try docking without the adapter.

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1. Flip the Hold switch on and off and make sure it ends up no longer on hold.
2. Press and hold the Menu and Select buttons (center Button) until the Apple logo appears (may take 5-11 seconds, and you may need to repeat this step)
If this not work for you try plugging your ipod into computer or wall power


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Most problems with iPod can be solved by resetting it.
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1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Play/Pause and Menu buttons for at least 5 seconds, until the
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* Make sure the Hold switch is off.
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If that doesn't work, your iPod may need to be reset.While the iPod
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One can slip something in behind the ipod to prop it so it will give sound sometimes but overtime the problem gets worse in my experience.

There's the Auxillary input as well in the back... i.e. running an adapter from the headphone jack to the back. For an Ipod Classic one can leave it in the docking station re-charging - for the nano, with the headphone jack on the bottom it can't be placed in the docking station (though can be - recharged when not plugged in)

Don't forget to switch the selection to Auxiliary rather than Ipod

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Hi,
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1 Answer

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Your best bet would be to do a soft reset of the ipod:
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  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) ipodg1-2.gif ipodg3.gif
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.


If this does not work then you may have to re-format the ipod in itunes. If you click on the ipod in itunes you should see a RESTORE option on the main page.

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I just had this exact problem. I'm using an ipod mini. I solved it by docking the ipod firmly at the angle
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By having the ipod at an angle I'm currently just now having it run an hour and 20 minutes and counting with no shut offs,(fingers crossed) but so far so good.
Saw on the internet that if the ipod is not connected firmly the system has an auto shut down. I think the ipod's weight propped at an angle keeps the connection firm. Also some said they want to see the ipod display, there you go!!!! This seems to be working so far for me, may be worth a try...I was about to return mine but I love the sound so I'm keeping mine now!!!! Works fine. Happy camper again.
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1 Answer

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Try resetting the ipod, this usually works. As follows: How to reset iPod To reset an iPod with a Click Wheel, including: iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation) iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button. When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on. Good luck, and I hope this helps.

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