Question about Jenn-Air JCB2389G Stainless Steel Side by Side Refrigerator
The refer side is not cooling, the slide temperature control is at COLDEST and it is till not a cold as it should be. There was a clunky noice on and off for a couple of weeks in the top of the refer(right side) but it went away.
What can I do?
I had this problem. Here's what I found: The cooling core on the freezer side was froze up. Covered in ice. I think the reason this happened was that the freezer door was held open by one of the slide out trays just enough to pull in outside air. Don't know how long it was like this. When I found it (and corrected it) the interior of the freezer was covered in ice crystals. From then on the refer side contents began warming up. There was no flow of cool air to the refer side from the freezer side (this cool air comes in from the freezer side fan near the top left side of the refer side). Freezer side was near zero temp and the unit ran continuously. Here's what I did: Removed everything from both sides (put it all in another fridge/freezer). Turned off (or unpluged) the fridge and left it off over night. I put towels under the fridge because there can be an over flow of water that could go to the floor. It works great again.
Posted on Apr 14, 2009
There is a damper on your refrig side that needs to open up to alow the cold air from the freezer into the fridge to cool the fridge. The noise you heard was probably from that damper door trying to open and not being able to. eventually it broke now it doesn't work at all. Take the assembly with the slides on it off and inspect the damper door that would be located in the upper left corner of your fridge side next to the rear wall. You will probably need to replace this damper but if you can prop the door open a crack it will start cooling your fridge untill you can get the part replaced.
Posted on Nov 03, 2007
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