Hp Pavilion dv7-1020ea synaptic mouse scroll has stopped working. Tried to reload driver. Tried to roll back driver. Uninstalled driver and tried to reload. Tried a few different things, but notting seems to work. Scroll still works no problem on my wireless mouse, but not on the touch pad. Had a friend whom is computer technician make ajustments to antivirus security for internet. He also changed what was running at start up as too many things seemed to be running all the time Not sure what he has changed. When i tried to load new driver it did not seem to load properly. Every time i tried reopen mouse window it would ask me to unload new driver. Would appreciate any advise or help you can offer. Cheeers.

Download and install touch pad driver from hp website probably your touch pad driver is Synaptics.

open the mouse properties select device settings click on settings select scrolling... if you want the newest function here is the link for the drivers(http://www.synaptics.com/support/drivers)

If you're using a USB mouse, try disabling the touchpad as a test to see if that prevents the jumps.

Hi,

The notebook model you have is shipped with the Synaptics touchpad driver. Please follow the below steps to enable scrolling features:

1. Open Control panel -> click on Mouse . It will display Mouse Properties dialog box.
2. Under Mouse properties Window click the Device Settings tab
3. Click on Device Settings -> Settings button. This will display the Properties for Synaptics TouchPad on PS/2 port.

4. Follow the steps below to enable the Tapping Feature :

Highlight Tapping in the Left hand side , and Check the Enable tapping in the Right hand box .

5. Follow the steps below to enable Scroll feature:

Highlight Virtual Scrolling in the Left hand side and Check both the boxes in the right hand side.
6. Click OK .
Alternatively you can anble scrolling by reinstalling touchpad driver.

Touchpad driver for Vista:

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39534.exe

Touchpad driver for Windows 7:

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe

Both the tap and scroll features are configurable as to speed.
Try changing their configurations.
The tap has a delay setting, and the scroll setting is for distance.

You don't go for restore,as you restore the dystem for the mouse driver, it will change other system setting too. Just Installed the mouse driver.

Here is the link

ftp://ftp.hp.com/pub/softpaq/sp37001-37500/sp37065.exe

Installed this. It will work fine.

Let me know if it works.

I'd say it's a hardware problem (loose connection etc.).

If you'd like to try and check it out yourself - please refer to the HP Pavilion dv2000 Notebook PC Maintenance and Service Guide
Else - go to a service center.

Did you try mouse properties? if not go to Start, control panel, double click mouse.

right click My Computer >> Manage >> Device Manager.

See if the drivers are installed

You would need to uninstall the Synaptics driver, then reinstall them. To uninstall, you can go to the Control Panel, then Add/Remove Programs. To reinstall, you will need to find the install files, hopefully they are on your system. It may also be possible to download them from the HP site. If you are unable to find them, here is a link for the generic Synaptic drivers:

http://www.synaptics.com/support/drive.cfm