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Hp Pavilion dv7-1020ea synaptic mouse scroll has stopped working. Tried to reload driver. Tried to roll back driver. Uninstalled driver and tried to reload. Tried a few different things, but notting seems to work. Scroll still works no problem on my wireless mouse, but not on the touch pad. Had a friend whom is computer technician make ajustments to antivirus security for internet. He also changed what was running at start up as too many things seemed to be running all the time Not sure what he has changed. When i tried to load new driver it did not seem to load properly. Every time i tried reopen mouse window it would ask me to unload new driver. Would appreciate any advise or help you can offer. Cheeers.

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Control Panel >Hardware and Sound >Mouse> Device Settings> Settings... >Virtual Scrolling > Enable vertical/horizontal scrolling >OK

Posted on Jul 29, 2009


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The notebook model you have is shipped with the Synaptics touchpad driver. Please follow the below steps to enable scrolling features:

1. Open Control panel -> click on Mouse . It will display Mouse Properties dialog box.
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3. Click on Device Settings -> Settings button. This will display the Properties for Synaptics TouchPad on PS/2 port.

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Highlight Tapping in the Left hand side , and Check the Enable tapping in the Right hand box .

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Here is the link

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You would need to uninstall the Synaptics driver, then reinstall them. To uninstall, you can go to the Control Panel, then Add/Remove Programs. To reinstall, you will need to find the install files, hopefully they are on your system. It may also be possible to download them from the HP site. If you are unable to find them, here is a link for the generic Synaptic drivers:

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