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Voice in chat

My sound is ok if i play a cd but when i go into chat i cant get voice or sound it always says this computer does not support the required compression format,how do i solve this

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Not sure how this issue is related to UPS devices... How strange.

At any rate, it sounds like your system does not have the appropriate sound compression/decoding codecs installed at the moment.

What software are you using for the chat? That is vital information to solving your particular issue.

Otherwise, I would install a codec package that will most likely contain any and all compression formats you would need to run most applications.

My recommendation would be to download K-Lite Mega Codec Pack and install it. Reboot if necessary and see how it works then. Also make sure that the correct sound device is selected as your primary or secondary sound device as needed.

Here is the codec pack:
http://www.majorgeeks.com/K-Lite_Mega_Codec_Pack_d5230.html

I almost suspect that you're using Ventrilo or TeamSpeak. It sounds like an error I once received. If that is the case, you are able to change the audio compression formats in the menus if I remember correctly. Perhaps the sound compression format was changed by accident at one point? Change it back to the default one if you can figure out which one that is. I don't recall at the moment what it was, nor do I have it installed. (I'm used to running the SERVER side of it. Not the client side.)

Please try this first. Do not rate me until we arrive at a solution. Please remember that you did not provide enough information for me to base a solid solution on.

Let me know.

Cyryl

Posted on Nov 04, 2007

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