In system speed dialing results are a truncation of the first character and inabillity to place the call for all saved numbers which are entered. eg. 978 452-1000 results in 784521000 being dialed and failure of the efforts to place the call. I am uncertain if the restrictions TRS etc are blocking my efforts to speed dial. I did list the phones as COS 1. Maybe there are other factors in programing the phone and / or system I do not understand.
Any help is appreciated.
Also, my efforts to progam the PBX by modem have failed despite many alternate efforts. I now use USB access but this is done with some difficulty because of the particular setup I have.
In that FAQ, there is this explanation of your problem:
When I tried to access speed
dial, it does not call out. When storing speed dial
number of external parties, the stored speed dial number must include CO
(outside line) access code (9 or 81…etc) even with direct line access. If the
external number is 1234567, you must store the speed dial number as 91234567. This rule applies to all system speed
dial, station speed dial and speed dial key.
It looks like you're just going to have to add a leading 9 to all the speed dial numbers for that function to work.
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Using the Call Log or Directories You can make a call with the call log or directories as follows: Outgoing Call Log Incoming Call Log Extension Number Directory System Speed Dialing Directory Personal Speed Dialing Directory Calling with a call log or directory
>Press Left or Right until desired log/ directory appears. >Press ENTER. >Press Up or Down until desired item appears. >Off-hook
To cancel or exit, press cancel or exit.
Clearing the log information >While confirming the log information >Press Up or Down until desired item appears. >Press "CLEAR".
Storing the caller's information for the Personal Speed Dialing Directory >While confirming the log information >Press Up or Down until desired item appears. >Press STORE or ENTER. >Press STORE or ENTER. >Press "EXIT" or PAUSE.
To enter characters, refer to "Entering Characters".
If you are using the KX-T7730 phone on a Panasonic KX-Txx 308/824 system. From the Switcboard / Main telephone ( usually ext 101, 10 or 9 ) with the handset on the cradle/hook : 1. Press PROGRAM * # followed by the system password ( default is 1234). 2. Now press 001 and then SP-PHONE. Enter the system speeddial location ( 00 to 99 ) or just press SP-PHONE again to go to 00. 3. Enter your line access number ( usually 0 or 9 ) followed by the telephone number you would like to assign for the speeddial. 4. Press AUTO DIAL / STORE to save your setting. 5. To go to the next speeddial location press SP-PHONE and follow steps 3 and 4 again. 6. Press PROGRAM to exit program mode. 7. To dial the system speeddial from any extesion lift the handset and press * followed by the speeddial location ( example 00 )
Hello, from the Switcboard / Main telephone ( usually ext 101, 10 or 9 ) with the handset on the cradle press Program * # followed by the system password ( default is 1234). Now press 001 and then SP-PHONE. Enter the system speeddial location ( 00 to 99 ) or just press SP-PHONE again to go to 00. Now enter your line access number ( usually 0 or 9 ) followed by the telephone number you would like to assign for the speeddial. Now press AUTO DIAL / STORE to save your setting. To go to the next speeddial location press SP-PHONE and follow the above steps again. Press Program to exit program mode. To dial the system speeddial from any extesion lift the handset and press * followed by the speeddial location ( example 00 ) PLEASE rate this answer if it was helpful. Thank you.
Not knowing the specific model of the phone system itself (the PBX cabinet in the telephone closet) I would guess you are using the "personal directory" and it only has 10 number memory and it goes from 0-9. The system directory will give you more mems.
ARE YOU PROGRAMMING PERSONAL SPEED DIALS, SYSTEM SPEED DIALS OR BUTTONS ON THE PHONE AS SPEED DIALS.
IF SYSTEM YOU MUST BE ALLOWED IN THE PROGRAMMING BY YOUR INSTALLER TO DO THESE UPGRADES. NORMALLY THE RECEPTION/ FIRST EXTENSION ON THE SYSTEM HAS THIS ABILITY. ADMIN PASSWORD IS 1234 PROGRAM 001 IS WHERE YOU PUT IN THE NUMBER AND 002 IS WHERE YOU PUT IN THE NAME
UNDER MANAGER PROGRAMMING, PAGES APPROX 210-215