Question about Tektronix Phaser 860 Thermal Printer

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Upper Paper Tray light flashing as if not all the way when it is.

I have a Tektronix Phaser 860. The light contniues to flash saying the upper paper tray needs to be replaced but it is sitting in the printer as usual. I found a little plastic piece inside there. not sure where it goes. Any suggestions? Thank you.

Orv

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Remove the paper tray.

On the right side you will see Three (3) holes
the plastic piece you found when in the bottom hole.

Since it is broken it will no longer snap into place.

Make your self fom either plastic or cardboard, a piece that will cover the bottom hole but not so big that it will block the hole above it.

Then using a good stiff tape (eloectical or duck) paste the piece over the hole, making sure you don't block the hole above it, or any other part of the machine.

I have taken a plastic knife cut to size and superglued it in.

If all else fails you can order that plastic piece that broke from Xerox. It's called a paper size sensor. about $5.00 for the part and about $10.00 for shipping.

Good luck

Luan

Posted on Aug 21, 2009

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On the right side of the tray, there are 3 rectangular holes. The "plug" goes in the top hole but, if it came out, it probably won't stay in. I've taped a piece of sheet metal in the hold before to get by. You can buy the part for a few bucks from xerox or inktechnologies. There is a lot of pressure on this plug so it takes something pretty strong to hold.

Posted on Aug 04, 2009

  • Paul Anderson Aug 05, 2009

    On the right side of the tray, there are 3 rectangular holes. The "plug" goes in the top hole but, if it came out, it probably won't stay in. I've taped a piece of sheet metal in the hold before to get by. You can buy the part for a few bucks from xerox or inktechnologies. There is a lot of pressure on this plug so it takes something pretty strong to hold.

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