Question about Dell (3996D) Sound Card

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I have no sound any more on my computer cause looks like i mistakenly deleted a file that has to deal with the sound and so i have got no sound any more can you help me please

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Go to www.dell.com and go to support and enter your service tag number and it will take you right to your Product and select driver downloads look and find your sound card and install ALL the drivers and re boot after they have all been unzipped and installed and when the computer comes on you should have sound.

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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Maybe the problem with your computer is that it does not have sound/ audio drivers. Thptey might have been corrupt by a virus or mistakenly deleted. This is what you need to do. At this point I am assuming that your computer is on and functioning properly. Press Windows Key + R (and type CMD to open the command prompt and then inside command prompt, type the following as it is

SYSTEMINFO


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If this virus really deletes the files its really hard to recover it. But if the virus just hide your files. You can still recover it. Just unhide all hide files then look for your files if it is still there. If you can make a copy do it. You can also do this way. Type the filename you need on the search bar and use look also for hidden files option.

If you can make a copy do it. Then test it on a different computer with a good known updated antivirus installed. If your needed files will be deleted by that antivirus, if not then that solves your problem. Your other files to be follow.

Hope this helps you.

For the pop up virus deal with it, try to use Avira free antivirus.

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