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I had installed the drivers for my sc d364 on my PC, the camcorder broke down and then bought a sc d 382, when I connected it to the PC some drivers or files were automatically installed. After that I did not have any problem. I suppose that some drivers and codecs of the sc d 364 are necesary. I hope it can help you.
No suggestions but we are also having the same problem with the samsung sc-x205l. Samsung states they do not have any post waranty service available. SOL. At least Sony and Canon have their own service depots or partner with someone. Last samsung product for me.
I have a Sc-D365, which as I understand it, the same as the SC-D363 but has a couple more bells and whistles. You need to download the drivers and other software so it will talk to your computer. Go to : http://www.samsung.com/us/support/search/supportSearchResultView.do?group=&group_cd=&type=&type_cd=&subtype=&subtype_cd=&model_nm=SCD363&dType=D&vType=L&mType=&model_cd=&menu=&language=
to download the stuff you need. The page will have a tab for each of: "Manual", "Drivers", "Software" and you
ll have to select each tab to get the files you need in each category. You will also need to buy a Firewire cable (IEEE 1394) with a small male connector on one end (camera side) and a regular sized connector male on the other (computer side). If you don't already have a Firewire interface on your computer, you will need to get one. That's the only way you can get the video from the TAPE. You will also need to get a USB cable with standard USB male on one end (computer side) and mini on the other (camera side). Once you download the User's Manual, it lists the part numbers of the USB cable and the analog cable to connect it to the TV. The USB cable is used to transfere photos and video files stored on the Memory Stick PRo memory module (user-supplied) and to stream live video to your computer. I use my SC-D365 for webcam applications in video conferencing, it works rather well for that, too. Good luck!